Inver Grove Honda

excellent I brought my car in for service and a recall. Chris was able to schedule me in quickly and at a time that worked for me. Chris is friendly and knowled I brought my car in for service and a recall. Chris was able to schedule me in quickly and at a time that worked for me. Chris is friendly and knowledgeable and took time to answe all my questions and make recommendations. The work was done in the time estimated. When I picked up my car it had been washed and was ready to go. I choose to go to Inver Grove Honda even though there are other dealerships closer to me because I have always received excellent service. More

Replacing Takata airbags I was offered a loaner car. I only used it for the afternoon. Usually, when I go to Inver Grove Honda for service, I get a ride to my appointment ne I was offered a loaner car. I only used it for the afternoon. Usually, when I go to Inver Grove Honda for service, I get a ride to my appointment nearby. It was nice to have the car this day. My only issue was that when I called to see if I could have the airbags replaced, the person I spoke with said, "Oh, they didn't order the parts for you and you didn't get a call?" But when I spoke to my service agent the day I came in for my appointment he said, "We're only replacing the ones when people call or come in." He went on to explain that they had not received very many replacement parts yet. I happened to have a doctor's appointment in the area that day so I called to see if I could have the airbags replaced that day. Otherwise, I don't know when I would have been contacted regarding this recall. More

Pleasant experience We just purchased our second Honda Accord today. As always it was a very pleasant experience. All of our questions and concerns were answered by their We just purchased our second Honda Accord today. As always it was a very pleasant experience. All of our questions and concerns were answered by their staff. They listened to our needs and we found what we wanted at the price point we were looking at. More

Excellent sales- Jason Paciorek I was very impressed with Jason Paciorek. He did a great job helping us with the purchase of a new vehicle. He was knowledgable and patient. I was very impressed with Jason Paciorek. He did a great job helping us with the purchase of a new vehicle. He was knowledgable and patient. More

Anthony was great! I've never purchased a Honda before. Anthony was super helpful - professional and friendly! Tip: Jimmy Johns delivers. My husband and I took all t I've never purchased a Honda before. Anthony was super helpful - professional and friendly! Tip: Jimmy Johns delivers. My husband and I took all the information Anthony gave us, grabbed a table and had lunch to discuss. : ) More

Service. Routine oil change. Derrin is always courteous and friendly. Very pleasant to work with. Advised of additional recommended service that will be coming up in the near fut Derrin is always courteous and friendly. Very pleasant to work with. Advised of additional recommended service that will be coming up in the near future. Answered all my questions. More

Great Experience We had a great experience buying our new van. Akela was great! Funny, personable and not "pushy". Would highly recommend this car dealership. Everyone We had a great experience buying our new van. Akela was great! Funny, personable and not "pushy". Would highly recommend this car dealership. Everyone was easy to work with. More

Recall update I was greeted in a very pleasant manner. Provided explanation when I was unsure about the procedures for getting the car registered for the service. I was greeted in a very pleasant manner. Provided explanation when I was unsure about the procedures for getting the car registered for the service. Appointment desk was ready for me at the time of my appointment. The waiting area was very pleasant and comfortable. Service was completed within the time frame identified. Technicians and appointment desk staff were very courteous. Thank you Sue Heuer More

Service dept is excellent Want to mention both Darrin and Sean. Both were very helpful and straightforward, and more important, honest. They actually listened and addressed i Want to mention both Darrin and Sean. Both were very helpful and straightforward, and more important, honest. They actually listened and addressed issues while saving me money. Had planed on having tires replaced but when it was learned there were further issues with the engine (too expensive to repair as the car is 14 years old...), called to ask if I still wanted to replace tires? Decided not to since it is unclear how long transmission will last. Other service centers, dealer or otherwise could have easily put tires on and not said anything, but these guys didn't. They have earned my trust. Not an easy task in the care repair service industry. More

Excellent customer service Everything went very well. Excellent service. Friendly and knowledgeable staff who know about cars and maintenance. Also, I like the fish tank in the Everything went very well. Excellent service. Friendly and knowledgeable staff who know about cars and maintenance. Also, I like the fish tank in the lobby. More