Inver Grove Honda

Software update Seemed to know what they were doing; expedient, pleasant atmosphere, nice having WiFi and nice working area; good coffee and comfortable lounge, nice Seemed to know what they were doing; expedient, pleasant atmosphere, nice having WiFi and nice working area; good coffee and comfortable lounge, nice widescreen tv's More

Auto Service Went in for a recall repair and service. Didn't need to wait as long as they told me it would take to service my vehicle. Went in for a recall repair and service. Didn't need to wait as long as they told me it would take to service my vehicle. More

Great product knowledge and informative process. I had done research online, used Consumer Reports' buying service, and test driven the vehicle. I hadn't expected a 2 month delay in sourcing the trim I had done research online, used Consumer Reports' buying service, and test driven the vehicle. I hadn't expected a 2 month delay in sourcing the trim level I wanted. Dave Sands checked around and found a solution and I had the vehicle in 24 hours. It was sourced, detailed, and customized (permanent wax, 3M shield) in one day. Throughout the process I was never pressured, there were plenty of options which were shared and I felt very comfortable making selections around trim levels, optional coverages, and add-ons. More

IGH Honda is very customer friendly Everyone at IGH Honda was customer-oriented and friendly. Darrin in particular was kind to me AND his co-workers. He was not pushy when making recom Everyone at IGH Honda was customer-oriented and friendly. Darrin in particular was kind to me AND his co-workers. He was not pushy when making recommendations and called as he promised the next day. I was in-and-out very quickly and all was well oriented. I got a car wash and it was average; lots of drops left all over the vehicle. My passenger side airbag was replaced as planned, but the dash and window was left dirty with fingerprints; this should have been cleaned (as I had it when I brought it in). The cleaning issues aside, I will be back to IGH Honda for service primarily due to how I was treated in person. Tom H More

Fabulous Service Advisor!!! Katie is always there when I need her! If i have a problem, I call and she can talk me through what I need to do. When arriving for my services, s Katie is always there when I need her! If i have a problem, I call and she can talk me through what I need to do. When arriving for my services, she is very attentive, explaining what is being done and what I can expect! More

Great Service Advisor I recently had my '05 Odyssey in for service and again had the [pleasure of dealing with Terry Jones. Terry knows Hondas and knows people; a great co I recently had my '05 Odyssey in for service and again had the [pleasure of dealing with Terry Jones. Terry knows Hondas and knows people; a great combination for a service adviser! His service advice is always spot on and he realizes the monthly budget often plays a big part in vehicle repair choices. Terry is why I choose Inver Grove Honda for service! More

Professional- Customer satisfaction was the focus. Akela walked us thru the process from selecting a new vehicle to inservicing about our new car. She was top notch! We drove our new vehicle off the l Akela walked us thru the process from selecting a new vehicle to inservicing about our new car. She was top notch! We drove our new vehicle off the lot feeing it was much more than a purchase it was about customer satisfaction. More

Great experience We had a great experience buying my wife car at Inve Grove Honda . We worked with Andrew W. and Casey N. in the sale department. We test drove it wi We had a great experience buying my wife car at Inve Grove Honda . We worked with Andrew W. and Casey N. in the sale department. We test drove it with Andrew and he explained every detail about the car, accessories upgrade option after the purchase .Few days after the car purchase we received a call from the gentlemen above to check how everything was going with our new vehicle. We really appreciated the call. I know someone might say that’s nothing it’s just a standard procedure to call, but compare that to few months earlier when we purchased a brand new vehicle at another dealership not far from Honda. It looks like they took our money and forgot about us as soon as we drove of the lot. I am still waiting for that standard procedure call. Our experience with this Honda dealership was great. Hopefully everything goes well this vehicle thus the beginning of a long relationship. More

Amazing Staffs Amazing customer service, Steve Page was very thorough with each of the vehicles I test drove and I am very satisfied with how he went above and beyon Amazing customer service, Steve Page was very thorough with each of the vehicles I test drove and I am very satisfied with how he went above and beyond to help me. More

Katie in service. Rocks!!! Today I was in to get my new hrv scothguarded. ( 30 years of an accord and i LOVE the hrv). Haven't had cloth for many years and realized with grandk Today I was in to get my new hrv scothguarded. ( 30 years of an accord and i LOVE the hrv). Haven't had cloth for many years and realized with grandkids AND me. It was a must. Also bought mud guards. Weatertech mats and cargo mat. Plan to drive this for many years. Have wanted to connect with a service person. Katie is it! Proactive. Knowledgeable. Kind. Great follow up. Thanks Katie! More