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Inver Grove Hyundai

Inver Grove Heights, MN

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rated
506 Reviews

1290 50th St E

Inver Grove Heights, MN

55077

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506 Reviews of Inver Grove Hyundai

February 12, 2019

Amazing Kelli Dugger recommends Inver Grove Hyundai. February 10 at 7:28 AM · I went into this dealership thinking there was maybe not anything they could More

by Wayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Anderson Sales, Aaron Manager and Ashley Finance
February 06, 2019

Brand new 2019 HYUNDAI Ioniq will not start! Bought brand new 2019 Ioniq HYBRID from Chris the sales manager and Bill Young the sales associate on 11/24/18. Communicated in detail that I would b More

by New Hybrid 2019 Ioniq Testamonial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris the Sales Manager, Bill Young Sales Associate, Ted Saxon (Owner) and Tim Jones the Service advisor
September 06, 2018

SHADY!!!! UNETHICAL!!@@ Do not buy a used car from this place!!!!🤨😠 They are shady. If I could give them a zero, I would! I bought a car last week and it bro More

by jjkh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Toohey
Sep 07, 2018 -

Inver Grove Hyundai responded

Joy, per my phone call, the car re-entered our inventory when we issued you the refund and our system automatically uploads to the internet. You were incorrect in assuming that because it is on the internet, it means that it is physically on our lot. It is currently at another repair facility. Tom knew you were without a vehicle and thought exchanging the vehicle would be helpful. He even offered to give you a car to use for the Labor Day weekend, but you declined. Tom suggested that we get the issue diagnosed and if it was something simple, we could fix it or if major, unwind the deal and refund your money. Once the Labor Day weekend was over we refunded your money when our office staff was back to work. This was on Tuesday and you called us with the problem on Saturday. You had your refund within 3 days and the first business day that our office staff and the banks were open. Additionally, as I mentioned to you on the phone, there is some great information on the BBB on Wikipedia. I encourage you and others to research the BBB before relying on them as a "Government Agency". You and I talked on the phone for 15-20 minutes and I offered to find you another low price, as-is car, and even suggested that you take it and drive it for 2-3 days before purchasing and you said you were open to that based on your husband and your approval. This is obviously not something I would offer to everyone as we all know that low price as-is cars do come with risks. I merely offered it because I felt badly that you even had an issue. Thank you, Ted Saxon General Manager Inver Grove Hyundai.

August 16, 2018

TERRIBLE!! This is our first time consider buying a Hyundai car but we had a very poor experience at this dealer (Inver Grove) last night. We came in to test dri More

by smellykat
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Hung
Aug 17, 2018 -

Inver Grove Hyundai responded

Thank you for your feedback. Our customer's mean a lot to us, so it is upsetting to see this review. Please contact our General Manager, Ted Saxon, so we can further discuss this issue and hopefully turn your experience around. We hope to hear from you. tsaxon@invergrovehyundai.com or 651-204-4438

December 18, 2017

Service I'm sitting at Hyundai because my check engine light came on. I had my car repaired to the tune of 5,000.00 plus change in July. My turbo went out amo More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I didn't catch a name
Dec 18, 2017 -

Inver Grove Hyundai responded

Michelle, our staff is dedicated to providing each of our clients with the highest caliber of customer service and quality of work you can trust. We regret to hear you left our dealership feeling this way. If you would be willing, please reach out to us so we can discuss what we can do to turn your experience around. Jody Landburg, Service Manager, jlandburg@invergrovehyundai.com 651-204-4419.

December 07, 2017

Leasing my vehicle A great crew of very knowledgeable sale employees, a pleasant experience. Worked to make my payment within my budget and helped set the computer for More

by pamgnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hutchinson
Dec 15, 2017 -

Inver Grove Hyundai responded

Thanks for the five star review!

December 07, 2017

Extremely Happy with the Service Nickolai was helpful and informative on every stage of my purchase. He even came to my place to explain few functionalities in my car. Overall happy d More

by sachindkendre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nickolai Podvin
Dec 15, 2017 -

Inver Grove Hyundai responded

Thank you for leaving us a great review! We will share your kind words with Nikolai.

November 28, 2017

New Car I do not wish to leave a review of our experience buying a new Hyundai. If we weren't satisfied with the price we wouldn't have purchased the car. More

by dxquilter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 15, 2017 -

Inver Grove Hyundai responded

Thanks for the five star review!

November 28, 2017

Excellent new management Inver Grove Hyundai is under new ownership, and the quality of the management is excellent. The sales people were always good, under this and previous More

by copslongcolt50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nickolai, sales person-absolutely first class.
Dec 15, 2017 -

Inver Grove Hyundai responded

Thanks so much for the great review. We are so glad that you had a pleasant buying experience. Please feel free to reach out with anything in the future!

November 28, 2017

2018 My experience purchasing the vehicle was great. Michael was great to work with. I strongly recommend. Micheal was very friendly, completely attentive More

by troy_mac123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hutchinson
Dec 15, 2017 -

Inver Grove Hyundai responded

Thanks for the great review. We will share your kind words with Michael.

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