Inver Grove Toyota

I was shopping for a 2012 Sienna of a specific color exterior and interior. Many dealers offered prices $200 to $300 above "dealer invoice". Linda's offer was several hundred under any other dealer. I r exterior and interior. Many dealers offered prices $200 to $300 above "dealer invoice". Linda's offer was several hundred under any other dealer. I reserved the minivan with a credit card via the telephone. Linda said she would have the vehicle ready the next day. I was able to arrange a ride for Friday, Linda's day off. She offered to come in that Friday so she could meet me and take care of any issues to complete the purchase. After the purchase, Linda has been in frequent contact with me as have several people from the dealership via telephone and email. They always ask if I have any problems, to please let them know so they can take care of them. Linda has significant product knowledge that I have not found in other Toyota salespeople. No problems so far, the Sienna performs extremely well and the experience I have had with Inver Grove Toyota and especially with Linda and her pleasant and up front method of selling will bring me back. I will also recommend Linda extremely strongly. She is one of the best salespeople with her knowledge and openness that I have ever worked with. More

Linda (sales) and Jenny (parts and accessories) were great to work with. The sale was smooth and straight-forward. I was given fair market value for my trade. FJ's are in pretty high demand, so not a great to work with. The sale was smooth and straight-forward. I was given fair market value for my trade. FJ's are in pretty high demand, so not a lot of room on sticker price. Linda was professional and a pleasure to deal with. I ordered accessories from Jenny and she was great to work with, too. I buy a lot of vehicles and I recommend this dealership. More

I will recommend this dealer to my friend I will tell them this dealer a good place have playground for kids well we are waiting for service and also nice people that work there them this dealer a good place have playground for kids well we are waiting for service and also nice people that work there More

Our first time experience with Inver Grove Toyoto was outstanding. Making it so were Tyler Le and John Ketcham. We look forward to several years of good service. Bruce & Carol Anderson outstanding. Making it so were Tyler Le and John Ketcham. We look forward to several years of good service. Bruce & Carol Anderson More

I live in Montana and called Bridget for some help and advice on a new Tacoma: she was recommended to me by a friend who lives in the cities. Even knowing that she would probably not get a sale out of he advice on a new Tacoma: she was recommended to me by a friend who lives in the cities. Even knowing that she would probably not get a sale out of helping me she went above and beyond to do so anyways. She was incredibly knowledgeable, truthful and so helpful with the whole process. I only wish I lived in Minnesota so I could have bought the vehicle from her. More

Purchase was in august 2010 Price was good - they Purchase was in august 2010 Price was good - they matched the price of other dealership. Bridget is very nice, patient and knowledgeable. Customer Purchase was in august 2010 Price was good - they matched the price of other dealership. Bridget is very nice, patient and knowledgeable. Customer service was great up to the point of us leaving the deposit and ordered it - then non - existent. I had to call numerous times to find the status of the car. But the worst came during attempted trade - in and signing of the papers. We had a appointment with Bridget - but she still had us wait for an hour before we talk to her (she had other possible clients). For trade in and signing - all the information was supplied to the dealership - but none was entered in, thus another 1.5 hours before they gave me ridiculously low price for trade in and another hour before papers were signed. And the lowest point came during final delivery. We had 3 adults and 2 kids with us and again we had an appointment. We waited 2 hours for Bridget to see us despite numerous attempts to find somebody not that busy (she was again busy with potential customers). Finance office was great - fast and efficient. Bottom line - if price is utmost important - great dealership. Maybe I just was unlucky - coming during busy time. More

The staff was very friendly and helpful. We told Pat what we wanted and didn't want so the sale went fast and smooth. They explained in detail the features of our new Toyota and even helped us input #'s what we wanted and didn't want so the sale went fast and smooth. They explained in detail the features of our new Toyota and even helped us input #'s on the phone. It was raining the day we were there and they had 2 men standing at the door with umbrellas...how cool was that. Looking forward to going back for the free cooffe, oil change and tire rotation and of course seeing Pat, Wayne and Jessica in the finance dept ( I think that was her name). Our experience overall was fantastic just like the new Toyota we purchased. Thanks everyone......you guys are awesome. More

We recently purchased a used Toyota Solara from Darin and Tom at IGT. It was purchased "As Is" and had nearly 100k on it. We drove it for about 500 miles before learning that it was consuming quite a bit Tom at IGT. It was purchased "As Is" and had nearly 100k on it. We drove it for about 500 miles before learning that it was consuming quite a bit of oil. We monitored it and after learning it was more serious than we thought, we returned back to IGT and had their service dept (which is very nice by the way) take a look at it. The said it needed an O2 sensor (free of charge) and they would start a monitoring program for the oil, to come back after 500 miles. We returned after 500 miles and they found it to be a qt low at that time and did some testing. To make a long story short, IGT took responsibility (even though there was really no way for them to know about it beforehand) and purchased the car back from us at full price. This now was about 2 months later. We could have really been stuck with thousands of dollars of repairs. You don't find customer service like this anymore, and it was unfortunate we couldn't find another car their to replace this one, but I would highly recommend Inver Grove Toyota to anybody looking for a vehicle and truly thank them for the kind service. More

Wayne and Dan were excellent to work with. They were willing to deal and matched the numbers I was looking for. I noticed a minor balancing issue on the vehicle I was buying and it was taken care of bef willing to deal and matched the numbers I was looking for. I noticed a minor balancing issue on the vehicle I was buying and it was taken care of before I picked it up. Wayne even helped me set up my first blue-tooth phone number in the vehicle. Thanks, guys. More

From the time we began our car buying experience with Linda to the financing part with Jessica and Ann, our experience with the staff at Inver Grove Toyota was pleasant and easy. We were happy with the Linda to the financing part with Jessica and Ann, our experience with the staff at Inver Grove Toyota was pleasant and easy. We were happy with the way they spent time with us and treated us as people rather than just a number. The entire experience very satisfactory. Thank you Linda, Jessica and Ann. More