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Inver Grove Toyota - Service Center
Inver Grove Heights, MN
867 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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867 Reviews of Inver Grove Toyota - Service Center
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February 03, 2019
Service Friendly and knowledgeable staff. Comfortable waiting area. Waited for my service and was short amount of time. I will be back for other upkeep on my Friendly and knowledgeable staff. Comfortable waiting area. Waited for my service and was short amount of time. I will be back for other upkeep on my car. More
by rav4 lover
Employees Worked With
Deeann Modrynski
February 03, 2019
Excellent all around Dee made my Friday start off on the right foot! I appreciated her quick and accurate service. She helped me get my car checked in and out with ease. Dee made my Friday start off on the right foot! I appreciated her quick and accurate service. She helped me get my car checked in and out with ease. More
by mesamm99
Employees Worked With
Dee Modrynski
February 02, 2019
Recall It was a great service. Service advisors were friendly. They also provided a rental for me upon arrival. Took me less than 10 in and out with checking It was a great service. Service advisors were friendly. They also provided a rental for me upon arrival. Took me less than 10 in and out with checking it in. More
by Thomas Yang
Employees Worked With
Mike Ivey, John Kellogg
February 02, 2019
Quick & Easy! I came in for an oil change. I was notified by the service advisor of a recall on the airbag. It was such an easy process. They even filled air in my I came in for an oil change. I was notified by the service advisor of a recall on the airbag. It was such an easy process. They even filled air in my tires which were low from the cold. Everyone from the service advisor to the clerk who help me check out was super friendly. More
by meesh651
Employees Worked With
Shane Lee
January 30, 2019
I was very surprised how fast my service was completed! My service only took an hour our less to do an oil change, tire rotaton and doing a comple check on my car's operating parts and systems. They found My service only took an hour our less to do an oil change, tire rotaton and doing a comple check on my car's operating parts and systems. They found and recommended service on a couple of other items that I was not aware that the Toyota had... interior air filter and engine filter. They changed both of those. More
by Al
Employees Worked With
I don't recognize any of these employee names listed here and the business card that I deal with is out in my car glove box and I don't remember his name. But a very nice guy!
January 30, 2019
Fast efficient service Mary was knowledgeable about recalls and maintenance needed. Very customer friendly. Came after we had gone to wait in the lobby to update the time an Mary was knowledgeable about recalls and maintenance needed. Very customer friendly. Came after we had gone to wait in the lobby to update the time and give us a rental car. More
by DaisyGirl
Employees Worked With
Mary I do not remember her last name
January 30, 2019
Awesome service! Came in for vehicle service on 2017 Kia Sorento. A different dealership was not able to help me but the service team at Kia was able to help me out qu Came in for vehicle service on 2017 Kia Sorento. A different dealership was not able to help me but the service team at Kia was able to help me out quickly and get me back on the road. I appreciated the shuttle service as well in such a cold day! Greg and the service team did a great job! More
by Mark
Employees Worked With
Greg Ishm
January 29, 2019
Service I brought my Rav4 in to be checked before I leave for Florida. the personnel in the service dept were exceptionally professional and courteous. they I brought my Rav4 in to be checked before I leave for Florida. the personnel in the service dept were exceptionally professional and courteous. they found my battery needed to be replaced and did so . every thing was explained to me before it was completed. Deann Modrynski made my day by his professionalism, THANK YOU TOYOTA! Jan Barton More
by ClassyLady
Employees Worked With
Deean Modrynski, Patrick Yang
January 27, 2019
Big mistake The service center took out the two car seats in my vehicle for what needed to be done. No one told me that I should take out the seats. I am not the The service center took out the two car seats in my vehicle for what needed to be done. No one told me that I should take out the seats. I am not the expert, so if the seats were in the way, I should have been informed. After service was completed, I was given my summary paperwork and my keys. Nothing on that summary nor did the person who gave my keys told me anything about my car seats being taken out. You make a big show of telling me when I don’t have toyota floor mats, but undo my car seats, put them in the same spots I keep them in making me think all is fine and say NOTHING about you having taken them out. Absolutely ridiculous! I’ve been a customer since 2015, but now, if I can’t trust you to communicate something as important as this, I sure don’t think I can trust anything else you have to say about my vehicle. More
by Di123
Employees Worked With
Jill in service
January 26, 2019
6 month service Because they explained what they were going to do and they said it was going to be about an hour, The hour went by very fast,As I had some popcorn an Because they explained what they were going to do and they said it was going to be about an hour, The hour went by very fast,As I had some popcorn and went on my phone. Everyone was friendly. They gave me a paper which told what they did and I filed it.It was a pleasant experience!; More
by Skyping 4567
