Inver Grove Toyota - Service Center

Timely Efficient Feedback Mike gave me prompt feedback on brake light/ABS alerts so I could know everything was OK. I also appreciate the drop off and free ride home. Mike gave me prompt feedback on brake light/ABS alerts so I could know everything was OK. I also appreciate the drop off and free ride home. More

prompt service in the midst of subzero weather My 2008 Prius would start after 2 jump starts and was hanging out on a street in St Paul. I called the Service Desk and was given the name of the tow My 2008 Prius would start after 2 jump starts and was hanging out on a street in St Paul. I called the Service Desk and was given the name of the towing service who towed the car the next day. My car was towed into IGH Toyota and a new battery was installed that afternoon. The service I received was beyond my expectations More

Recall It was a great service. Service advisors were friendly. They also provided a rental for me upon arrival. Took me less than 10 in and out with checking It was a great service. Service advisors were friendly. They also provided a rental for me upon arrival. Took me less than 10 in and out with checking it in. More

Quick & Easy! I came in for an oil change. I was notified by the service advisor of a recall on the airbag. It was such an easy process. They even filled air in my I came in for an oil change. I was notified by the service advisor of a recall on the airbag. It was such an easy process. They even filled air in my tires which were low from the cold. Everyone from the service advisor to the clerk who help me check out was super friendly. More

I was very surprised how fast my service was completed! My service only took an hour our less to do an oil change, tire rotaton and doing a comple check on my car's operating parts and systems. They found My service only took an hour our less to do an oil change, tire rotaton and doing a comple check on my car's operating parts and systems. They found and recommended service on a couple of other items that I was not aware that the Toyota had... interior air filter and engine filter. They changed both of those. More

Fast efficient service Mary was knowledgeable about recalls and maintenance needed. Very customer friendly. Came after we had gone to wait in the lobby to update the time an Mary was knowledgeable about recalls and maintenance needed. Very customer friendly. Came after we had gone to wait in the lobby to update the time and give us a rental car. More

Awesome service! Came in for vehicle service on 2017 Kia Sorento. A different dealership was not able to help me but the service team at Kia was able to help me out qu Came in for vehicle service on 2017 Kia Sorento. A different dealership was not able to help me but the service team at Kia was able to help me out quickly and get me back on the road. I appreciated the shuttle service as well in such a cold day! Greg and the service team did a great job! More

Service I brought my Rav4 in to be checked before I leave for Florida. the personnel in the service dept were exceptionally professional and courteous. they I brought my Rav4 in to be checked before I leave for Florida. the personnel in the service dept were exceptionally professional and courteous. they found my battery needed to be replaced and did so . every thing was explained to me before it was completed. Deann Modrynski made my day by his professionalism, THANK YOU TOYOTA! Jan Barton More

Big mistake The service center took out the two car seats in my vehicle for what needed to be done. No one told me that I should take out the seats. I am not the The service center took out the two car seats in my vehicle for what needed to be done. No one told me that I should take out the seats. I am not the expert, so if the seats were in the way, I should have been informed. After service was completed, I was given my summary paperwork and my keys. Nothing on that summary nor did the person who gave my keys told me anything about my car seats being taken out. You make a big show of telling me when I don’t have toyota floor mats, but undo my car seats, put them in the same spots I keep them in making me think all is fine and say NOTHING about you having taken them out. Absolutely ridiculous! I’ve been a customer since 2015, but now, if I can’t trust you to communicate something as important as this, I sure don’t think I can trust anything else you have to say about my vehicle. More

6 month service Because they explained what they were going to do and they said it was going to be about an hour, The hour went by very fast,As I had some popcorn an Because they explained what they were going to do and they said it was going to be about an hour, The hour went by very fast,As I had some popcorn and went on my phone. Everyone was friendly. They gave me a paper which told what they did and I filed it.It was a pleasant experience!; More