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Inver Grove Toyota - Service Center

4.9

600 Lifetime Service Reviews

1037 Highway 110, Inver Grove Heights, Minnesota 55077

603 Reviews of Inver Grove Toyota - Service Center

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January 19, 2018

"Great Service"

- nkw form MA

As I'm from out of state, went there a couple months ago for a minor issue with my '11 Highlander and got great service. Now went back for oil change & general once over before driving back east next week. My rep was professional, friendly & very understanding of what I was looking for. No pressure to do anything unnecessary and took less time than I expected. Waiting areas clean and well stocked with drinks & snacks. If ever in area & need service would definitely come back.

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Recommend Dealer
Yes
Employees Worked With
Jill Varney
January 19, 2018

"Great service, as always."

- llevitan

I always get friendly, professional service at Inver Grove Toyota. This time once again lived up to my expectations. Which is why I continue to go there with my Corolla.

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Recommend Dealer
Yes
Employees Worked With
Mike, Jill Varney
January 19, 2018

"Friendly Service"

- djvdjv

Quick Check-In, Nice waiting room to be able to work. No pressure on services, informative, was kept updated, provided multiple options for tires, good time estimate for repairs.

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Recommend Dealer
Yes
Employees Worked With
Mary Loken
Jan 19, 2018 -

Inver Grove Toyota responded

This is a pleasure to read and see that our service team provided you with a quality and convenient experience. We appreciate you taking the time to leave this review and we'll see you here at your next service visit. Hope all is well. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 18, 2018

"Huge Improvement "

- tpberger

I have avoided this dealership Maintennace department in the past due to bad experiences, but for locational convenience I decided to give it another shot. Looks like they have turned things around. I was very pleased. I hope you keep it up!!

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Yes
Employees Worked With
Shane Lee
Jan 19, 2018 -

Inver Grove Toyota responded

Thanks so much for giving us a second chance. We're very happy to see your experience here was much different than past experiences and we look forward to providing you with the same quality service in the future! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 17, 2018

"Finalizing my car"

- Autumn, leslie

The staff took my car immediately, had a loaner warmed up, and had everything ready when I returned that evening. Worth the drive from Roseville!

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Yes
Employees Worked With
John Kellogg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 18, 2018 -

Inver Grove Toyota responded

Hi Leslie, Thanks for driving from Roseville to see us. It's a great pleasure to see that our team took great care of you made sure your experience here was a great one. Thank you for your business and we look forward to serving you again soon. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 17, 2018

"Solution Finder"

- owner

IGH Toyota found us a tow truck and towed our car to the dealer when our battery unexpectedly died in 20 degree below zero weather

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Yes
Employees Worked With
Mike Ivie did exceptional job to resolve our problem in timely, cost effective manner
Jan 18, 2018 -

Inver Grove Toyota responded

We're sorry to hear about your battery. That sounds miserable but we're pleased to see our team helped you find a tow back to the dealership. We hope your vehicle is running just like new and please let us know should you ever have any questions. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 14, 2018

"Tmely, cost effective, courteous."

- nalph

The service experience was very good from the time I was checked in to when I left the dealership. The team is fantastic on customer service and the pricing is very competitive which encourages me to return.

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Recommend Dealer
Yes
Employees Worked With
Ltya Jones
Jan 15, 2018 -

Inver Grove Toyota responded

We pride ourselves on providing top-notch service and we're so pleased to see our team did just that. Thanks so much for choosing us here at Inver Grove Toyota and we look forward to seeing you here at your next service visit. Take care!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 13, 2018

"Standard oil change. "

- Emnx517

Standard oil change and everything went smooth and fast. I’ve always had great luck going to this dealer and getting work done on my RAV. Always bringing my car here they don’t upsell but advise what might be best but Allie the customer to make the final decision.

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Recommend Dealer
Yes
Employees Worked With
John Kellogg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 15, 2018 -

Inver Grove Toyota responded

We're so pleased to read this and see that our team takes great care of you and your vehicle. Hope your RAV4 is running just like new and we look forward to seeing you here at your next service visit!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 12, 2018

"fast and efficient "

- Martin126

Very friendly service and also fast and efficient. I did not have to wait too long and I appreciated the tea in the waiting room

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Recommend Dealer
Yes
Employees Worked With
Khiry Davonte Hawkins
Jan 12, 2018 -

Inver Grove Toyota responded

Hi Martin, It's a pleasure to see that our team provides you with the prompt and quality service you deserve and you enjoy our facility. Thanks for your business and we look forward to working with you for years to come. Hope all is well. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

January 11, 2018

"Service of my Rav4 on 1-10-2018"

- scheibsr

Even though the service center was very busy I was checked in immediately. I explained my concerns to Mike Ivey that extended beyond just the routine Oil change service. I felt Mike listened to my concerns and was very knowledgeable and appreciated his advice. The service was performed quickly. The entire experience was pleasant and satisfying. I enjoyed the free Cookie and Coffee in the comfortable waiting area. I am very impressed with Mike Ivey and the entire Toyota service team. All work performed was done exactly like I requested. I would recommend the Inver Grove Toyota service department to family and friends without hesitation.

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Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Jan 12, 2018 -

Inver Grove Toyota responded

Mikey is a tremendous asset to us here and we're so lucky to have him on our team. We thank you for choosing us here at Inver Grove Toyota and hope your RAV4 is treating you well. Let us or Mikey know should you ever need anything. Always here to help!!! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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