Inver Grove Toyota - Service Center

Tmely, cost effective, courteous. The service experience was very good from the time I was checked in to when I left the dealership. The team is fantastic on customer service and the p The service experience was very good from the time I was checked in to when I left the dealership. The team is fantastic on customer service and the pricing is very competitive which encourages me to return. More

Standard oil change. Standard oil change and everything went smooth and fast. I’ve always had great luck going to this dealer and getting work done on my RAV. Always bring Standard oil change and everything went smooth and fast. I’ve always had great luck going to this dealer and getting work done on my RAV. Always bringing my car here they don’t upsell but advise what might be best but Allie the customer to make the final decision. More

Efficient, friendly service. As always, IGH Toyota staff, especially Sarah, was friendly, helpful, thorough and professional. Requiring a minimum comment size is not the bes As always, IGH Toyota staff, especially Sarah, was friendly, helpful, thorough and professional. Requiring a minimum comment size is not the best customer service move!! Discouraging at best!! More

fast and efficient Very friendly service and also fast and efficient. I did not have to wait too long and I appreciated the tea in the waiting room Very friendly service and also fast and efficient. I did not have to wait too long and I appreciated the tea in the waiting room More

Service of my Rav4 on 1-10-2018 Even though the service center was very busy I was checked in immediately. I explained my concerns to Mike Ivey that extended beyond just the routine Even though the service center was very busy I was checked in immediately. I explained my concerns to Mike Ivey that extended beyond just the routine Oil change service. I felt Mike listened to my concerns and was very knowledgeable and appreciated his advice. The service was performed quickly. The entire experience was pleasant and satisfying. I enjoyed the free Cookie and Coffee in the comfortable waiting area. I am very impressed with Mike Ivey and the entire Toyota service team. All work performed was done exactly like I requested. I would recommend the Inver Grove Toyota service department to family and friends without hesitation. More

Two lamps replaced, drivers side, front I was thrilled that Mary Loken was able to arrange a fog light bulb replacement. Other service techs wanted to replace the entire unit rather than jus I was thrilled that Mary Loken was able to arrange a fog light bulb replacement. Other service techs wanted to replace the entire unit rather than just replacing the bulb. More

Oil change and tire rotation Service was done on time. The service advisor was friendly and let me know when my suv was ready. He also provided me with a price quote for wheel ref Service was done on time. The service advisor was friendly and let me know when my suv was ready. He also provided me with a price quote for wheel refinishing. More

Waiting room Service was excellent while I waited. It took a bit longer then I expected so I began a conversation with a nice lady who was also waiting. She said t Service was excellent while I waited. It took a bit longer then I expected so I began a conversation with a nice lady who was also waiting. She said that she drives over from Minneapolis because of the very good service. I told her that I lived in Hastings and drove 15 miles. She said she drove about the same. More

Routine Check up Staff was friendly and efficient. The wait time was appropriate for work being done. Informative about tire options for purchase without pressure to p Staff was friendly and efficient. The wait time was appropriate for work being done. Informative about tire options for purchase without pressure to purchase today. More

front brakes Place seemed busy, but my brakes were done on time. Comfortable waiting area; staff very friendly and nice. Price was reasonable. I liked the fist Place seemed busy, but my brakes were done on time. Comfortable waiting area; staff very friendly and nice. Price was reasonable. I liked the fist tank in one of the waiting areas! More