Inver Grove Toyota - Service Center

Mary Loken made the review as painless as possible. Mary was very informative as to the process and provided me with all the information I required in a timely and efficient manner. She was great. Mary was very informative as to the process and provided me with all the information I required in a timely and efficient manner. She was great. More

Great Nice experiences was as expected. Enjoyed the coffee and cookies. They even had a barbecue going on with hot dogs and chips. It was a nice surprise. Nice experiences was as expected. Enjoyed the coffee and cookies. They even had a barbecue going on with hot dogs and chips. It was a nice surprise. More

Regularly scheduled Maintenance As always, great service, communication and waiting accommodations. I'm always provided thorough explanations and options and I really appreciate the As always, great service, communication and waiting accommodations. I'm always provided thorough explanations and options and I really appreciate the honesty in how soon repairs need to be made. More

Good Service Dept I have been going to this service dept for years. Always have had a good experience. This survey is very difficult to actually file. I will give up I have been going to this service dept for years. Always have had a good experience. This survey is very difficult to actually file. I will give up trying soon. More

Excellent service department. The service department was quick to identify the unusual noise when driving the car. The wheel bearing needed replacement. It was part of the warranty The service department was quick to identify the unusual noise when driving the car. The wheel bearing needed replacement. It was part of the warranty. More

Mary Loken I love when I come for car service and have Mary Loken help me. She greats me with a smile and takes her time to truly listen to me with my car concer I love when I come for car service and have Mary Loken help me. She greats me with a smile and takes her time to truly listen to me with my car concerns. She let me know about my recall and told me it was serious and she would give me a loner for the day. She is honest and comes across as really enjoying her job. Thats important to me as it tells me this dealership takes care of their employees. More

last check up under warranty Excellent, friendly service. This survey is way too long. Andy was excellent in every way. The only annoyance is this long survey. The only reason I Excellent, friendly service. This survey is way too long. Andy was excellent in every way. The only annoyance is this long survey. The only reason I continue to fill it out is because Andy deserves a good review. More

Routine Maintenance Out in one hour as expected. Service wasn't pushy for additional unneeded items; received very fair tire quote and will likely get that done here as Out in one hour as expected. Service wasn't pushy for additional unneeded items; received very fair tire quote and will likely get that done here as well. More

Service was great The service person I worked with was very helpful and even found me a coupon on line to save me a little money! I'm sorry but I don't remember her na The service person I worked with was very helpful and even found me a coupon on line to save me a little money! I'm sorry but I don't remember her name. More

Exceeded My Expectations...Again! I really do not know how your service team delivers such exceptional service time and again. My expectations are so high now, I would not know how to I really do not know how your service team delivers such exceptional service time and again. My expectations are so high now, I would not know how to act if I received anything less. From the time I arrived until I left, I knew my car was in good hands and the service would be appropriate. You never let me down. More