Inver Grove Toyota - Service Center

Tacoma service I recently worked with Tya for regular maintenance on my Tacoma. While there I told her about a noise I'd heard in the drivetrain, and she made sure a I recently worked with Tya for regular maintenance on my Tacoma. While there I told her about a noise I'd heard in the drivetrain, and she made sure a technician drove the vehicle and listened. Tya determined that it would be necessary to bring the vehicle back in at a later date when a more senior technician could check it out; she set up a convenient appointment. Meanwhile the maintenance was performed while I waited. When I brought the vehicle back in a few days later, Mike hooked me up with Mark (technician) who rode along for a brief ride. After hearing the noise I had described to Tya and Mike, Mark determined it to be normal drivetrain noise. All 3 of these folks were pleasant, polite, helpful and responsive. Cudos to all! More

Excellent Customer Service Service- evaporation leak I was pleasantly greeted by Khiry Hawkins in the service dept after a long and frustrating day with my car breaking down Service- evaporation leak I was pleasantly greeted by Khiry Hawkins in the service dept after a long and frustrating day with my car breaking down on a hot nasty day. He was friendly, polite, efficient and very helpful! He was a breath of fresh air after a rough day/experience. He is an asset to your company/team! More

pleasant experience Very pleasant experience and no hassle, He explained how extended service plan worked and what it entailed.Courteous young man. Pleasant waiting room Very pleasant experience and no hassle, He explained how extended service plan worked and what it entailed.Courteous young man. Pleasant waiting room available with snacks. More

everything was handled very professionally On principal I will not respond to this fascist approach of requiring 25 word minimums. Mike Ivey was great. this review will not be usable for any o On principal I will not respond to this fascist approach of requiring 25 word minimums. Mike Ivey was great. this review will not be usable for any other purpose More

Great service Always seem like they know my truck before I get there. Reassuring to know they don't have to figure out what needs to be done, they are ready. Always seem like they know my truck before I get there. Reassuring to know they don't have to figure out what needs to be done, they are ready. More

Friendly and professional From the moment I dropped off my car everyone I met greeted me with a smile and answered my questions professionally. Upon completion I had everything From the moment I dropped off my car everyone I met greeted me with a smile and answered my questions professionally. Upon completion I had everything explained to me about the service. More

Great customer service Will drive from bloomington to inver grove hgts for the customer service.....mike ivey was the best kept me up on the progress of my truck... Will drive from bloomington to inver grove hgts for the customer service.....mike ivey was the best kept me up on the progress of my truck... More

cometent It was fine.but popcorn machine was broke, there were no cookies and one of the car wash area was down. They did however wash my car within the two It was fine.but popcorn machine was broke, there were no cookies and one of the car wash area was down. They did however wash my car within the two hours they said my More

Great as usual Service adviser was nice, courteous and respectful of my decision to perform the recommendation in later time. Service work was done quickly with a f Service adviser was nice, courteous and respectful of my decision to perform the recommendation in later time. Service work was done quickly with a free carwash. The price was reasonable. The waiting area was clean and quiet. I would go back for future maintenance again. More

Regular maintenance Davonte Hawkins was a very helpful to recommend replacing a dirty cabin filter . From our long trip out west to Washington State , You've got Davonte Hawkins was a very helpful to recommend replacing a dirty cabin filter . From our long trip out west to Washington State , You've got an excellent employee! More