Inver Grove Toyota - Service Center

Service was completed on time. The service I requested was done in a timely manner. My car was given a complete inspection and a report was given to me with an explanation of the i The service I requested was done in a timely manner. My car was given a complete inspection and a report was given to me with an explanation of the items inspected. Everyone I encountered was very profession. More

Great customer service and communication skills Service was in and out, efficient use of my time. Jacob Bristin was helpful and friendly. Jacob discussed future needs and scheduled follow up appoin Service was in and out, efficient use of my time. Jacob Bristin was helpful and friendly. Jacob discussed future needs and scheduled follow up appointment More

Excellent This dealership is extremely helpful, honest, clean, fast, fair pricing. I've never had to wait for an appointment. Their pricing is very good, and This dealership is extremely helpful, honest, clean, fast, fair pricing. I've never had to wait for an appointment. Their pricing is very good, and don't feel like they try to sell you anything that you don't need. Their employees are so so nice, friendly, and helpful. Their waiting room is very comfortable, and the Ladies restroom is beautiful. I always come back here even it is quite a ways from my home. More

Great Service I worked with Sara Snyder in the service area and she was great and very pleasant. I would recommend her to anyone. She is very courteous. I worked with Sara Snyder in the service area and she was great and very pleasant. I would recommend her to anyone. She is very courteous. More

Great service I was seen right away. Sara was very friendly and courteous. She informed me about an extension available to my service contract. She was very knowled I was seen right away. Sara was very friendly and courteous. She informed me about an extension available to my service contract. She was very knowledgable about the services available and I figured out that this package was a good value for the money. These guys really know how to wash my car, too! More

Total perfection! Never seen a dealership work like a well oiled machine! The equipment they had was impressive. Shane was pretty smooth to deal with. Usually my wife t Never seen a dealership work like a well oiled machine! The equipment they had was impressive. Shane was pretty smooth to deal with. Usually my wife takes the car in, now I know what she means by the service that give is great. More

Tires As the sale ended Monday, I called Friday and got in on Saturday and as I only put on about 6000 miles a year and the Toyota is l0 years old, a sugges As the sale ended Monday, I called Friday and got in on Saturday and as I only put on about 6000 miles a year and the Toyota is l0 years old, a suggestion I dont need the very best~~ More

issues resolved We are always impressed by the honesty and professionalism we have found at Inver Grove Toyota. We are treated with respect and will continue to count We are always impressed by the honesty and professionalism we have found at Inver Grove Toyota. We are treated with respect and will continue to count on "our guys" for our service needs. However, we would like the service dept. to go over the inspection sheet with us to determine if work can be done while we are already at the shop. Though items may be noted on the inspection sheet, we may not be aware of them until we get home. More

Great Service Department I had regular maintenance done on my Prius C this morning. Everyone is very friendly and helpful. Nice waiting area with cookies and coffees. Car wash I had regular maintenance done on my Prius C this morning. Everyone is very friendly and helpful. Nice waiting area with cookies and coffees. Car washed and delivered right to the door when I was ready to go. More

Oil change plus I brought in my car for an oil change. I was asked if I wanted the tires rotated and "the usual" but nothing more was said, to which I agreed. When I brought in my car for an oil change. I was asked if I wanted the tires rotated and "the usual" but nothing more was said, to which I agreed. When I got the summary when paying the bill I noticed that air filters were changed. I trust they needed it, but actually no one asked me anything about air filters. I don't know the first thing about air filters so if I had been asked about them I would have confessed my ignorance and asked for more explanation! I trust they needed to be changed, but all I'm saying is it would have been nice to have more of a breakdown or explanation of possible service. I needed someone to check out a rattle, which did happen. But according to the summary, the rattle was fixed, but according to the service person it wasn't, and by experience, it most definitely wasn't fixed. I will contact the service and schedule another time. More