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Inver Grove Toyota - Service Center

Inver Grove Heights, MN

4.2
867 Reviews

867 Reviews of Inver Grove Toyota - Service Center

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April 04, 2019

Excellent care with my car My 2012 Toyota Prius was under a recall notice at the same time as the scheduled maintenance was due. I was given a time frame of 2.5 hours for the wo More

by danschwarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ivey
Apr 04, 2019 -

Inver Grove Toyota responded

We couldn't be happier to see that our team provided you with the best service and you drove home happy. Welcome to our Inver Grove Toyota Family and thank you for this outstanding review. Let us know if you ever need anything. We're here to help. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 04, 2019

The work got done satisfactorily. Job was done timely--but the technician failed to notify me--his voice was so soft that I, who am hearing-impaired, did not hear him. Suggest that he More

by old guy 46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aminah Smulders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Yang, John Kellogg
Apr 04, 2019 -

Inver Grove Toyota responded

Your review is why we do what we do. Thank you so much for reaching out to us. We want nothing but the best for our customers and we're so happy you had such a great experience with us! Please never hesitate to let us know if you need anything. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 04, 2019

Oil Change I had the oil changed in my Prius I scheduled it online and paperwork was online when I arrived at the dealership/service department. Oil change, car More

by IGH Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Yang
Apr 04, 2019 -

Inver Grove Toyota responded

Thank you for both this review and your business. Megan is an outstanding asset to us here and always makes sure our customers go home happy. You're family now, so please feel free to let us know if you ever need anything. See you next time! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 04, 2019

Friendly, thorough I was greeted in a friendly manner, and later I received an explanation of the additional work needed. The inspection is always thorough, which I app More

by awalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Yang, service advisor
Apr 05, 2019 -

Inver Grove Toyota responded

We want to thank you for taking the time to leave us a positive review. Your support is greatly appreciated! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. We appreciate your business and we can't wait to see you again soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 03, 2019

Easy visit IG Toyota makes it easy to stop in for a service call. Lounge is comfortable, service is simple to schedule, and work gets done in a decent amount of More

by Mike1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Yang
Apr 03, 2019 -

Inver Grove Toyota responded

Hi Mike, Thanks for taking the time to share your experience with us! You deserve nothing but the best, and we're grateful to know our team provided you with nothing less than that! You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 03, 2019

5000 Mile Mantenance Service is outstanding, friendly and very professional. Deann Modrynski greeted me right away and quickly processed my vehicle. She was also the one t More

by mark 234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deann Modrynski
Apr 03, 2019 -

Inver Grove Toyota responded

Hi Mark, We cannot thank you enough for this amazing 5-Star Review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Deann provided just that to you. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 02, 2019

In and out without costing me anything I got an appointment that was in the evening, but on the same day I called. That was unexpected. Taking a later appt. I knew it would possibly take More

by TJ2599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Wald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott (on his jacket) didn't catch a last name.
Apr 02, 2019 -

Inver Grove Toyota responded

Thank you for stopping by and for this positive review! We're pleased that Scott and Darin took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. Thank you for choosing Inver Grove Toyota and we look forward to serving you again soon. Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 02, 2019

Painless service Brought the car in for a recall, I was greeted quickly and the car was take straight to the service area. I appreciated the extra attention regarding More

by jarbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lee
Apr 02, 2019 -

Inver Grove Toyota responded

Thank you for both this review and your business. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent.You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 01, 2019

Thanks Just another day of great service! Took a bit long but it was the kind of work and service I have come to expect! Thanks More

by Bob D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Varney
Apr 01, 2019 -

Inver Grove Toyota responded

We cannot thank you enough for taking the time to share your experience with us! Providing 5-star service is our top priority, which is why we're happy to see you received just that. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

April 01, 2019

Fast, friendly service. I needed new brakes, even thought I went in for a routine maintenance. They were done in less than an hour. Everything went well and I was very sati More

by Mmodrynski!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Modrynski--she was great.
Apr 01, 2019 -

Inver Grove Toyota responded

Thank you for both this review and your business. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Jeff Stearns General Manager jstearns@invergrovetoyota.com

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