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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,240 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,240 reviews

November 26, 2024

My friend and I planned going to several dealerships in Danvers. Ira Lexus was the first one we visited. We were very impressed with Ed Cho, Lexus Representative. Then we went to a different auto dealers More

by CNOONEY427
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ed Cho, sales Lexus Danvers, MA
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Nov 28, 2024 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Service desk personnel were very professional and kind! A big shout out to Bryanna Bernard. More

by mdwinne
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Nov 28, 2024 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2024

Ed Cho was my sales person and he was outstanding. Great experience because of Ed More

by ksalmon.sales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Cho
Report | Print
Nov 28, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

Run don’t walk away from this horrendous dealership. This was the absolute worst experience I have ever had at a car dealership they were extremely rude and unprofessional. I drove over an hour to loo More

by Alexandra11c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kal Dabliz
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Ira Lexus Danvers responded

Alexandra11c, Thank you for sharing your experience. We apologize it did not meet your expectations and have reviewed this with our teams internally to improve our process. As I shared with you we price our vehicles to the market for transparency, pricing does adjust either up or down. Sorry, we were not able to come to an agreement on your trade value, and wish you the best with your new purchase. Willy Moy General Manager wmoy@group1auto.com

November 25, 2024

Best dealership friendly and knowledgeable employees. Helpful information regarding your Lexus always smiling trustworthy personal More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Nov 27, 2024 -

Ira Lexus Danvers responded

Hi Ruby, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 24, 2024

Great service. Mark was very good. Had to wait while car being serviced Comfortable waiting room. More

by rumab4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 26, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 22, 2024

Mark is an outstanding rep. I feel fortunate to have him for our rep. He is the best! More

by tmgarron50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Nov 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 22, 2024

They are friendly, courteous and efficient in the service department. Always gotten good service there More

by Jgillis2277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham
Report | Print
Nov 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2024

Waited too long for oil filter battery. .paid too much going back to other dealership More

by Chambo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham
Report | Print
Nov 27, 2024 -

Ira Lexus Danvers responded

Chambo3 Thank you for the feedback. We apologize for the extended delay and would like to review the pricing with you. Please reach out to our service management team. Rick Chase, rchase@group1auto.com 978-739-8619 or Brendan DeAngelis bdeangelis@group1auto.com 978-739-8611. Thank you. Willy Moy General Manager

November 20, 2024

Great customer service, they worked with us on repairs and cost. Tyler, service representative was very nice and informative. He kept us posted on what was going on and how long our repairs would take.. D More

by cjanerice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa, service representative. 5*, Daniel Barrantes
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Nov 22, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff Tyler and Danny to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 22, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff Tyler and Danny to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

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