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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,243 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,243 reviews

October 23, 2024

Jennifer was extremely friendly and helpful. Gave a lot of information to us that was helpful More

by Doduquet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Very simple process from the diagnosis to the repair to pickup. Carwash a nice touch. More

by richsarro57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2024

Staff always pleasant and helpful Waiting area clean and comfortable Staff very patient and knowledgeable More

by Lrbir52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer perry
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 23, 2024

Excellent Customer Service today as ot was my first appointment with Ira Lexus Danvers. Thank You. More

by Mubashar Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hi Mubashar, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2024

Jennifer is the best Service Manager in the world and IRA Lexus in Danvers, MA is the best IRA Lexus to go to for all your service needs!!! More

by Elvinalarcon110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2024

They were very helpful and professional. Was in and out of the service department quickly. . More

by Schustermh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2024

Very efficient. Always pleasant. Make service visits a breeze, even when you need a loaner car More

by Mphil528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2024

Very knowledgeable and friendly service. Comfortable waiting area and continuous communication on status of car. More

by eluberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gray
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Oct 25, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 19, 2024

Good reception. Comfortable waiting room But waiting time far too long for a maintenance service (3h) More

by vferryhering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillen
Report | Print
Oct 21, 2024 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 18, 2024

Waited 3 hours for a run flat slow leak. I was told 1 1/2 hours. Never updated on the progress. They replaced the tire. 3 hours to replace a tire. The female service clerk who advised More

by patmcguane81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Gordon
Report | Print
Oct 25, 2024 -

Ira Lexus Danvers responded

patmcguane81, We are sorry to hear about the extended service time and communication. Our service director Rick Chase will be reaching out to discuss this. His contact info, is rchase@group1auto.com, 978-739-8619. Thank you Willy Moy General Manager

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