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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,290 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,290 reviews

October 02, 2024

The worst place ever never going back. The people who run this place should go back to Customer service school. More

by Edgarelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James, Nicolette Moriarty
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Oct 05, 2024 -

Ira Lexus Danvers responded

Edgarelo, We are sorry to hear about the experience you had with us. Can you share some more information about what you are referencing? Please reach out to me directly. Willy Moy, General Manager, wmoy@group1auto.com, 978-739-8608. Thank you.

October 02, 2024

I am always satisfied when I come to Ira Lexus for auto maintenance. Jen Perry is excellent to work with! Thank you, Anne Henry More

by annemhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Perry, Thomas Middleton
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 02, 2024

I always leave Ira Lexus service department completely satisfied. Jen and Dennis are outstanding service representatives. More

by DrM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Dennis Pellegrino
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We hope to see you soon!

October 02, 2024

Very helpful, cheerful pleasant people. Rick was the best made sure everything was done to my car. A very nice person easy to communicate with. Was a very pleasant experience. Thanks to al More

by mkarras28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Chase
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found Rick to be so supportive during your experience here at Ira Lexus. We hope to see you soon!

October 02, 2024

I had an issue with one of my cameras on my new Lexus I can’t explain how wonderful everyone at Lexus was getting my problem resolved. I was so upset because I thought my beautiful new car would take fore More

by eastieborn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard (Rick) Kizner
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, thank you for taking the time to leave a review for us at Ira Lexus. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 02, 2024

The dealership and agent was pleasant easy to work with. Timely and explained everything well More

by ajbarbash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

October 02, 2024

Jennifer Perry, the assistant service manager, is AMAZING! She’s caring, patient and very knowledgeable. Love working with her! More

by jblau168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 01, 2024

Everyone was very professional time was right on time very comfortable in the lounge and very good there More

by Williamprofenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Jones
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Oct 03, 2024 -

Ira Lexus Danvers responded

Hi, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

October 01, 2024

Good service department, free loaner car, car washed during service, and nice lounge area if you choose to wait. More

by aherrmann
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Oct 26, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 30, 2024

Very accommodating. Very friendly. They take care of me I’ve been going to Lexus for 20 years More

by christine.mccarthy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
Oct 05, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

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