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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,292 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,292 reviews

August 25, 2024

High quality and professional. . Dennis is an excellent service manager. This dealership really goes the extra mile. When I have an urgent repair need I can always count on them More

by Tobeysla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Aug 31, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 24, 2024

Amazing service as always in the service center. Always clean and staff are professional . I’ve been a customer for 20+ years More

by Augusta518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barrantes
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Aug 31, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We look forward to your next visit! Take care!

August 24, 2024

Went in for Warranty service and it took much longer than expected. The team was very nice about it, tried to do their best, but it just took too long. Then a mistake was made, which caused the car to be b More

by Pcwhite6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the people listed
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Aug 31, 2024 -

Ira Lexus Danvers responded

Pcwhite6 Thank you for the candid feedback. We apologize for the extended time needed for the work to be performed. We would like to hear more about the issue not being properly performed resulting in another dealership visit. Please reach out to our service director, Rick Chase, at rchase@group1auto.com. Thank you. Willy Moy General Manager wmoy@group1auto.com

August 24, 2024

Excellent dealer l l l l l l l l l l l l l l More

by plschultz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene Porzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mehman Abdulsalamov
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Aug 31, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2024

Excellent customer service by Dennis and courtesy by whole staff. Highly recommend services at this dealer. More

by Jnjulian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Aug 26, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2024

I’m been dealing with IRA Lexus of Danvers for over 15 years. Their service and sales departments have always been outstanding! I recently had my car detailed and it looked like it had just came out o More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Aug 25, 2024 -

Ira Lexus Danvers responded

Hi Katie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 23, 2024

Jennifer is the best! She helped me through every step of getting my car serviced and she was so kind. highly recommend and ask for Jennifer! More

by Sultanas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Aug 26, 2024 -

Ira Lexus Danvers responded

Hi Sultanas, we are very happy Jennifer could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

August 23, 2024

Exceptional and professional service. Knowledgeable about the cars and features. I recommend them to friends regularly. More

by eldin.villafane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
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Aug 26, 2024 -

Ira Lexus Danvers responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

August 21, 2024

Ira Lexus made everything simple and easy. I waited for my car and they finished my service promptly. Jennifer was my service rep and she kept me informed of their progress. My car was returne More

by Jontur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Aug 24, 2024 -

Ira Lexus Danvers responded

Hello Jontur, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

The service department at Ira Lexus is always wonderful. I cannot thank Dennis enough for his attention to detail and ability to get things done quickly! More

by Ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Aug 24, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Dennis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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