Ira Lexus Danvers

Awesome did a well job and very friendly to their customers really appreciate it and recommend them to anyone customers really appreciate it and recommend them to anyone More

I was lucky to have called, and then met with Andrius at Danvers Lexus. Prior to dealing with him I had contact with 3 other dealerships. They all said “we’ll add you to our list of customers waiting for a Danvers Lexus. Prior to dealing with him I had contact with 3 other dealerships. They all said “we’ll add you to our list of customers waiting for a GX”. And I never heard from any of them again. After meeting with Andrius, he informed me that they weren’t doing a list. He made note of what I wanted, knew I was a serious buyer and said he would work really hard to get me what I wanted as quickly as he could. He then proceeded to keep me fully informed every week, letting me know what was trickling in and seeing if any sounded good to me, gaging for what I might compromise on. And that’s what I really liked about him. He was out there fighting to find me the car that would make me happy (he didn’t just “add me to a list” and then forget about me). Gabe in the office was also great. He talked me through the final purchase once the car arrived. It was a pleasant experience dealing with both of them and I will definitely come back to Lexus Danvers for cars in the future. More

It was clean, comfortable, and served its purpose. Blah blah blah blah blah blah blah Blah blah blah blah blah blah blah More

2 hours for an oil change? Really. Making an appointment on line, but then I had to wait to register. I'm not used to this at a Lexus dealership. Lexus of Northborough met me w Really. Making an appointment on line, but then I had to wait to register. I'm not used to this at a Lexus dealership. Lexus of Northborough met me when I pulled in. I did appreciate the snacks. More

Always happy with my experience. The service went smoothly and quick. Dennis always kept me in the loop and always is so great! The service went smoothly and quick. Dennis always kept me in the loop and always is so great! More

The service person listened to all my issues. He wrote them down documenting all my concerns. He followed thru with updates and process of my said issues. attention to details. He wrote them down documenting all my concerns. He followed thru with updates and process of my said issues. attention to details. More

Very attentive, pleasant to deal with knowledgeable. Been a customer for over 25 years and never had a bad experience. Been a customer for over 25 years and never had a bad experience. More

Service was efficient, hospitable and completed in a timely manner. When my car was returned found to be thoroughly cleaned and furnished to my liking. I especially want to give my thanks towards Dennis timely manner. When my car was returned found to be thoroughly cleaned and furnished to my liking. I especially want to give my thanks towards Dennis that took great care of us! More

Ira Lexus in Danvers, MA has the best service department. My service advisor Dennis is amazing. Top notch customer service! My service advisor Dennis is amazing. Top notch customer service! More

It was very pleasant. My car looks new after the vacuum and wash. Cassidy was very nice My car looks new after the vacuum and wash. Cassidy was very nice More