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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,292 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,292 reviews

August 15, 2024

I think the service is excellent. In the door, get a loaner, back to pick up the car the same day or the next day. Easy. More

by LS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Aug 17, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2024

Very professional experience with the service department including with Tyler Costa (assistant service manager) and the technician who serviced the car. More

by Pace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa…5 stars
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Aug 16, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2024

I got the next day appointment for the maintenance service. Jennifer P, the advisor, was great! More

by Xiaoduo Fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer P
Report | Print
Aug 16, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Easy to work with. Great service. Excellent show room. Sales man was very professional and knowledgeable More

by larrypicardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Porzio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

It was a wonderful experience. The agent was really helpful. She explained everything and was very nice. More

by christianmoschitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Aug 17, 2024 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

When I arrived Jennifer Perry Assistant service manager was welcoming and got all paper work signed quickly knowing I had a doctors appointment to get to. When I got into the loaner car it was filthy, More

by mreiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Perry
Report | Print
Aug 14, 2024 -

Ira Lexus Danvers responded

Thank you for the providing the feedback regarding the service visit. We apologize for the loaner condition and we are taking steps internally to ensure the process is improved to avoid these issues. Please accept our sincere apologies and our management team will reach out to ensure you are fully satisfied with the other parts of your service visit. Brendan Deangelis or Rick Chase will be reaching out to you. Thank you Willy Moy General Manager

August 13, 2024

Absolutely phenomenal experience from start to finish. These folks epitomize professionalism and efficiency. We couldn’t be happier with our experience. Highly recommend ! More

by Matosa22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Baker
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Aug 16, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 12, 2024

Dennis was great to work with, I would highly recommend visiting this Lexus dealership location. More

by Bmeikle423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Aug 16, 2024 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Dennis! Thanks again for the recommendation, and have an amazing day!

August 12, 2024

Michael with his usual top notch service, always great, what else can I.say now? More

by jfgearhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Aug 16, 2024 -

Ira Lexus Danvers responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

August 11, 2024

The level of care and attention to details from Ira Lexus service team is amazing!! More

by aarontjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis, Jennifer Perry
Report | Print
Aug 12, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

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