Ira Lexus Danvers

My Lexus 250 UXH was brought in for six-month service. My appointment was at 10:45 AM. The service manager, Mark McLean, helped me within a couple minutes of my arrival, and my vehicle was moved in to the My appointment was at 10:45 AM. The service manager, Mark McLean, helped me within a couple minutes of my arrival, and my vehicle was moved in to the service bay quickly. I waited for my vehicle and was kept apprised of the progress of the service, which took 2 hours. My service was completed and my vehicle returned to me serviced, washed and cleaned inside and out before 2 PM. I was very satisfied with the service I received at IRA Lexus of Danvers! More

People are wonderful there and Brendan is the best only one I deal with. Very pleased one I deal with. Very pleased More

Good service. A little pricy every time I come in for support, but decent value A little pricy every time I come in for support, but decent value More

This is our second time purchasing a vehicle from Ira Lexus. Mark Gordon, was our salesperson both times, first time in 2015 and 2024. I found that to be amazing! The entire process was easy and stress Lexus. Mark Gordon, was our salesperson both times, first time in 2015 and 2024. I found that to be amazing! The entire process was easy and stress free. We highly recommend Mark and Ira Lexus. More

Awesome did a well job and very friendly to their customers really appreciate it and recommend them to anyone customers really appreciate it and recommend them to anyone More

I was lucky to have called, and then met with Andrius at Danvers Lexus. Prior to dealing with him I had contact with 3 other dealerships. They all said “we’ll add you to our list of customers waiting for a Danvers Lexus. Prior to dealing with him I had contact with 3 other dealerships. They all said “we’ll add you to our list of customers waiting for a GX”. And I never heard from any of them again. After meeting with Andrius, he informed me that they weren’t doing a list. He made note of what I wanted, knew I was a serious buyer and said he would work really hard to get me what I wanted as quickly as he could. He then proceeded to keep me fully informed every week, letting me know what was trickling in and seeing if any sounded good to me, gaging for what I might compromise on. And that’s what I really liked about him. He was out there fighting to find me the car that would make me happy (he didn’t just “add me to a list” and then forget about me). Gabe in the office was also great. He talked me through the final purchase once the car arrived. It was a pleasant experience dealing with both of them and I will definitely come back to Lexus Danvers for cars in the future. More

2 hours for an oil change? Really. Making an appointment on line, but then I had to wait to register. I'm not used to this at a Lexus dealership. Lexus of Northborough met me w Really. Making an appointment on line, but then I had to wait to register. I'm not used to this at a Lexus dealership. Lexus of Northborough met me when I pulled in. I did appreciate the snacks. More

It was clean, comfortable, and served its purpose. Blah blah blah blah blah blah blah Blah blah blah blah blah blah blah More

Always happy with my experience. The service went smoothly and quick. Dennis always kept me in the loop and always is so great! The service went smoothly and quick. Dennis always kept me in the loop and always is so great! More

The service person listened to all my issues. He wrote them down documenting all my concerns. He followed thru with updates and process of my said issues. attention to details. He wrote them down documenting all my concerns. He followed thru with updates and process of my said issues. attention to details. More