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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,223 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,223 reviews

May 02, 2024

Completed all required and requested repairs in the time frame stated. The service representative,Brenden, was clear and concise in describing the repairs required. More

by Genesis92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
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May 05, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Brenden. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

May 02, 2024

Excellent,Mark Gordon was great, he did everything to make me feel comfortable, nice to see people go out of there way to make me happy,Thanks More

by Pjscola11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
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May 07, 2024 -

Ira Lexus Danvers responded

Congratulations on your new vehicle! We're thrilled that Mark provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 02, 2024

Has excellent good customer care, very patient and was able to answer all questions appropriately. Great job! More

by Barbara Ibanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoffrey but cannot remember his last name. Has an office upstairs very easy simple guy with good customer care
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May 05, 2024 -

Ira Lexus Danvers responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 01, 2024

IRA Lexus Danvers is, in my opinion the best dealer in Massachusetts and the Consultants were extremely courteous and helpful More

by mynissan2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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May 04, 2024 -

Ira Lexus Danvers responded

Ira Lexus Danvers is thrilled to receive such high praise from you! We're honored to be considered the best dealer in Massachusetts, and our Consultants are delighted to hear that you found them extremely courteous and helpful. We're here to provide exceptional service and look forward to serving you again in the future!

April 30, 2024

Easy and very pleasant and very informative Would definitely recommend the dealer very pleasant, very clean and it was very easy overall More

by Paula,barilone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Banich, Joel Purdham
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May 03, 2024 -

Ira Lexus Danvers responded

That's great to hear! We're glad that your experience at our dealership was easy, pleasant, and informative. Thank you for recommending us, and if there's anything else we can assist you with or if you have more feedback to share, feel free to let us know. We're here to help!

April 30, 2024

Mark was very friendly and explained everything that was being done to both cars we were very happy More

by Nkinslieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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May 03, 2024 -

Ira Lexus Danvers responded

It's great to hear that you had a positive experience with Mark! We're glad he was friendly and thorough in explaining the work being done on both cars. We're here to help and ensure you're satisfied with our service.

April 28, 2024

I have to say I met with Jennifer a couple of times. She was great, very knowledgeable a very friendly and sweet!!! More

by lightnnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not meet with any of these people
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Apr 30, 2024 -

Ira Lexus Danvers responded

We are glad to hear that you had such a positive experience with Jennifer at our dealership! We strive to have knowledgeable and friendly staff members like her to assist our customers. Thank you for choosing us!

April 28, 2024

I just worry about costs. Paying $795 to change spark plugs is excessive beyond belief . More

by ronlatanision
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Apr 30, 2024 -

Ira Lexus Danvers responded

We appreciate your feedback and are sorry to hear about your concerns regarding the cost. We always strive to provide transparent pricing and value for our services. If you would like to discuss and get a detailed explanation of the charges, please don't hesitate to reach out to us.

April 25, 2024

The service advisors are courteous and professional. The dealership is very clean. Free drinks and snacks are offered. Highly recommend. More

by Bdcrane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Apr 27, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a courteous and professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Jennifer Perry was our contact person. she was so welcoming and helpful. We will ask for her when we need service. The dealership is clean and inviting. All staff are courteous and helpful. More

by Rpleblanc6567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer perry
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Apr 28, 2024 -

Ira Lexus Danvers responded

It's great to hear about your positive experience with Jennifer and Ira Lexus of Danvers! We're glad she made your visit welcoming and helpful. Thank you for choosing us!

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