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Ira Lexus Danvers

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,218 Reviews
We’re glad you found us! Here at Ira Lexus of Danvers we’re one of the premier new Lexus dealers in Danvers and used Lexus dealers in Danvers serving North Andover, Peabody, Danvers, and all the surrounding Massachusetts communities. Our Lexus dealer near Boston is here to exclusively serve you with our inventory, financing, service, etc. If you have any questions about either what we do or how we can help you, please don’t wait. Contact us on the phone, on our website, or in person. We’ll be happy to answer any inquiry you’ve got!
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101 Andover Street Route 114

Danvers, MA

01923

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Showing 1,218 reviews

January 17, 2024

Dennis has always taken good care of me. Getting a loaner is wonderful so I don't have to interrupt my schedule. Car is always clean and service performed as needed. More

by cindy.lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
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Jan 21, 2024 -

Ira Lexus Danvers responded

We're delighted to hear that Dennis has consistently taken good care of you. It's great that you appreciate the convenience of getting a loaner, allowing you to maintain your schedule without interruption. We're also pleased to know that your car is always clean, and the service is performed as needed. Thank you for choosing us, and we look forward to continuing to provide you with excellent service! Safe travels!

January 16, 2024

The employees is really nice and understands the situation about our car and explained the price More

by Ldessources51021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
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Jan 18, 2024 -

Ira Lexus Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with a nice and understanding sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 14, 2024

The person helping me was extremely polite and provided great service! He went the extra mile More

by Jj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Carbone, Rich Madden
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Jan 17, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a polite experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Very professional. Very accommodating. Quality work. Quality people. They are the reason it would be difficult to change to another dealer or make of car. More

by julmch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Joan Smith, Mark Mclean, Michael Carbone
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Jan 17, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

Great staff, friendly and approachable. Their lounge area is great, free snacks and drinks while you wait for your car to ne serviced. More

by blintz1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Jan 17, 2024 -

Ira Lexus Danvers responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

January 13, 2024

If looking at a USED car goto another dealership owned by Group 1 Automotive and have it transferred first. SKIP THE Lexus dealership. More

by AT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Willy Moy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manager who Willy Moy, knows his name.
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Jan 16, 2024 -

Ira Lexus Danvers responded

Thank you for your comments regarding your last visit. We apologize we were not able to come to terms with you and wish you the best in your search for a vehicle.

January 13, 2024

Excellent service department! Very friendly, fairly priced, and promptly repaired. The communication is top notch! More

by CW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jan 17, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 13, 2024

I was treated with welcoming, professional courtesy and all of my required service was completed in better than expected time. Waiting area was clean and well stocked with refreshments. More

by Odypowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jan 16, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

They are responsive, listen and go out of their way to be helpful. The location is easy to reach and is well cared for! More

by Randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
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Jan 13, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a responsive and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 12, 2024

You take good care of your customers and I feel confident that my car is checked over and safe! More

by deebmeeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jan 16, 2024 -

Ira Lexus Danvers responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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