
Ira Lexus Danvers
Danvers, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:30 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Jennifer Perry, assistant service manager, was excellent explaining the repairs my vehicle required. She took her time with me and I never felt rushed to ask questions. The dealership did a thorough inspe explaining the repairs my vehicle required. She took her time with me and I never felt rushed to ask questions. The dealership did a thorough inspection of my car and gave me a detailed report of items needed to be repaired. More
Kyle was super helpful and friendly! He made sure I had the best experience possible :) Will definitely be asking for him the next time I need a service! He made sure I had the best experience possible :) Will definitely be asking for him the next time I need a service! More
This dealership gives outstanding service and treats their customers with the utmost respect. They really seem to care about their reputation. their customers with the utmost respect. They really seem to care about their reputation. More
I went to IRA Lexus for the 35k maintenance on my NX300. Mark McLean was my service representative. He was very communicative throughout the visit. He came out to the waiting room to talk to me about sugges Mark McLean was my service representative. He was very communicative throughout the visit. He came out to the waiting room to talk to me about suggested work (AC maintenance) and to get my approval. He was not pushy, which I appreciated. They gave me the option of taking a loaner but I chose to wait in the lounge. Typically the visits are less than 2 hours if you book early morning, so it’s easier to wait there. The lounge is stocked with snacks and drinks. There are charging stations that make it easy to work while you wait. They also have a couple of TVs. They wash the exterior and vacuum the interior of the car on every visit. It’s a QUICK wash and vacuum, so don’t expect anything close to a detail! More