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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
933 Reviews

933 Reviews of Ira Lexus Danvers - Service Center

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July 04, 2025

Joe and Abraham in the service arrival department wee fabulous! I will continue coming to your service department when I need too! Also will recommend Ira lexus of Danvers More

by Cjsnaps
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham and Jor
Jul 06, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2025

This was a good service visit. In addition to getting an oil and filter change (at a discount) thanks), my advisors pointed out that I was due for a vehicle inspection. They saved More

by Donn_mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Did work as planned. Helpful on time. Efficient had loaner which was great Tyler was responsive More

by Ralphrotman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2025

I had an air conditioning issue on a used RX 350 that I bought in January from Ira Lexus Danvers. They were courteous and helpful. Service said the part had to be overnighted so they gave me a courtesy veh More

by jglover4121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard in service
Jul 03, 2025 -

Ira Lexus Danvers responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

We received immediate service, which seemed highly efficient and well-organized. We are snowbirds up from the south for the summer, but with a moment on the computer our service records and maintenan More

by Jason Sokolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Ira Lexus Danvers responded

Hi Jason, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2025

Abraham is a professional Service Adviser. He did a great job handling everything with our issues IRA does a great job overall More

by Pritch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, Valet - he does a great job. Super nice guy
Jun 30, 2025 -

Ira Lexus Danvers responded

Hi Pritch, we're happy to hear you had such a positive experience with Abraham! We do hope we can be of assistance in the future. Take care!

June 28, 2025

Abtaham did a great job as the service person handling my service Was pleased with the service performed More

by cmaedel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham
Jun 30, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2025

I’ve been to many car dealerships over the years, but the Lexus dealership in Danvets stands out as one of the very best. The level of professionalism, customer service, and attention to detail is unmatched. More

by jojo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McLean
Jun 27, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

June 25, 2025

Setup an appointment on Sunday for Wednesday the 25th of June. Got in at 745am. Greeted by a retired gentleman with a smiling face. MARK MCCLELLAM the services Mgr. Told me what was being done and price of More

by orrlicks58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark McClellam
Jun 26, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

June 25, 2025

Have been servicing our twin RX350’s at IRA since we moved to East Coast 4 years ago. They continue to earn our trust for quality maintenance and fair value for repairs. And the attentive and friendly c More

by SJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Jun 26, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

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