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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
862 Reviews

862 Reviews of Ira Lexus Danvers - Service Center

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April 30, 2025

Convenient location, easy to schedule, efficient service, knowledgeable staff, reasonable prices, rapid turnaround, responsive to questions More

by gbolger121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Very pleased with my service at Ira Lexus in Danvers. They go above and beyond! More

by mjdibona13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Costa service
April 29, 2025

Excellent attention and service for my new previously owned RX350 at Ira lexus in Danvers. They found a tire needing replacing probably from a pothole. It was taken care of in a timely manner. I was also More

by Cusmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pelligrino
Apr 30, 2025 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2025

I have had service there one other time, and it wasn’t as good as the one I had today with David Gesler, he was fantastic. He was kind understanding and fair. I will continue to come and have work done there More

by Vasiledeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gesler
Apr 29, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 27, 2025

The sales people are pleasant and knowledgeable. The system is prepared with pictures for all the questions the staff will be asked. I look forward to coming twice a year. I sit in the back area More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Apr 30, 2025 -

Ira Lexus Danvers responded

Hello Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

Have used them since i bought my car there in 2005. the staff is attentive and friendly More

by janice.piscitelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan deangelis and abraham guillen
Apr 28, 2025 -

Ira Lexus Danvers responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2025

Had to have my car towed to dealer and service advisor Bryanna provided excellent service from start to finish. The issue was resolved promptly- Thank you again Ira Lexus! More

by Lexusfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Apr 28, 2025 -

Ira Lexus Danvers responded

Hi Lexusfan, we're happy to hear you had such a positive experience with Bryanna! Feel free to reach out to us if you need anything. Have a wonderful day.

April 26, 2025

This dealership provides exceptional service. I have been doing business with them for years and highly recommend. More

by dicarloann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne in Service
Apr 28, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

April 25, 2025

The Service was amazing and the attention to detail made the experience you expect from Lexus. My service tech was exceptional More

by Wpclamens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2025

Great place for service. Second time there and it was a wonderful experience. Brianna is great to deal with- More

by demarco380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Apr 28, 2025 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Brianna! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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