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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
467 Reviews
Call Service Center (978) 739-8705

467 Reviews of Ira Lexus Danvers - Service Center

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June 18, 2024

Very Professional people. Skilled at their jobs. Great communication. Very considerate of special requests. IRA service is the reason we won’t buy any other car. More

by julmch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
June 18, 2024

Neat, friendly, professional and prompt! My advisor was Brandon and he’s tops! Courteous and just awesome! More

by Zoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Deangelis
Report | Print
Jun 19, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 15, 2024

The people at the Lexus are very nice and professional manner. I like going there! More

by doublell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy An
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 15, 2024

Everyone treated me as if I was their most important customer. Whether it was making my appointment dropping my car off or arranging for my loaner. Service he is fantastic. Let me know when additional r More

by Lexus Believer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Middleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Melloni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
June 10, 2024

As usual my service was reasonably quick and efficient. My regular agent was not available but a different person was assigned and the device was done seamlessly. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jun 13, 2024 -

Ira Lexus Danvers responded

Hi Tony, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
June 08, 2024

It started off a little rough, but by the end I was very happy with how I was treated. The manager Joan made me feel comfortable and happy at the end… thanks again More

by Cgburkhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassidy An
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2024 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 07, 2024

Service is great. Consultants are courteous, knowledgeable and considerate. I would recommend their services to others. More

by Alice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Ira Lexus Danvers responded

Hi Alice, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 06, 2024

The entire staff is extremely knowledgeable. Everyone is very helpful. I have always been extremely satisfied with my services at this dealership. More

by kristen vale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Deangelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2024 -

Ira Lexus Danvers responded

Hello Kristen, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
June 05, 2024

Thought I had a beak problem which turned out to be rust from non-usage, breaks were inspected and found to be fine, no charge. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

Helpful
June 05, 2024

pleasant, courteous and cordial I have always had a good experience here highly recommend this dealership More

by timsheaseagull97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
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Jun 07, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
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