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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
863 Reviews
Call Service Center (978) 739-8705

863 Reviews of Ira Lexus Danvers - Service Center

Sort by
January 08, 2025

I simply cannot commenr more positively about my service agent, Abraham. What an absolute pleasure to deal with...give him a raise, please! Upon entering the Lexus service area, everything is seamless! Wa More

by Leslie.B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen, Richard Ladd
Report | Print
Jan 10, 2025 -

Ira Lexus Danvers responded

Hi Leslie, we're happy to hear you had such a positive experience with Abraham! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

The dealership and my service coordinator Mark went above and beyond to ensure the issues were taken care of! More

by Julianne F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jan 10, 2025 -

Ira Lexus Danvers responded

Hi Julianne, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

Professional knowledgeable and helpful The communication was excellent, the service representative was well informed. I am very happy with the service I received More

by Ruder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in the service department
Report | Print
Jan 10, 2025 -

Ira Lexus Danvers responded

Hi Ruder, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 07, 2025

Professional and friendly service personnel. The car is done on time and all requests are filled. More

by jpickering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
Jan 10, 2025 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2025

Amazing service! Upfront pricing and ALWAYS have a loaner car available! Love IRA Danvers!! Will be buying my next car here again! More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Report | Print
Jan 10, 2025 -

Ira Lexus Danvers responded

Hi Melissa, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2025

Always got jobs done on time and appreciated for their hard worked dedication for their service 🙏🏽 More

by Baranskiso9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Jan 08, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

Excellent service department. Waiting area is equipped with everything you need to work and they have the best snacks and coffee. 🙃 More

by amlombardi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gesler
Report | Print
Jan 05, 2025 -

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

The service is excellent, the service manager is very nice and the waiting area is comfortable. More

by jwangliu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
Report | Print
Jan 05, 2025 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

January 04, 2025

Always efficient, friendly and upfront about any costs. The waiting area is nice and the snacks are a great perk. More

by MSAndover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Markos
Report | Print
Jan 05, 2025 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

The interest rate was too high which was my credit score was 750 points, when bought the car More

by bovy_thach
Recommend Dealer
Yes
Employees Worked With
Jame
Report | Print
Jan 04, 2025 -

Ira Lexus Danvers responded

Thank you for sharing this information. Please keep in mind rates back in July were significantly higher than they are currently. Feel free to reach out to me if you have more questions. Willy Moy, General Manager, wmoy@group1auto.com Willy Moy General Manager

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