Ira Lexus Danvers - Service Center

Went in for maintenance, it took too long and I feel I should get more updates rather than just waiting there and wondering how much longer will I need to wait. I was the first one there at 7am and still should get more updates rather than just waiting there and wondering how much longer will I need to wait. I was the first one there at 7am and still took 2+ hours for it to complete and no one came to tell me that we working on it and it will be another 30 minutes or something of this sort; vs me going and asking for updates. If I drive a premium car, you kind of want premium service as well in my honest opinion. More

It is clean and friendly work place. Myservice advisor Dennis Pellegrino was very attentive and had a loaner waiting for me. Brendan DeAngelis was also very good to me. Myservice advisor Dennis Pellegrino was very attentive and had a loaner waiting for me. Brendan DeAngelis was also very good to me. More

My car’s battery died the day before I was going out of town and the Ira Lexus changed it for me even though I didn’t have an appointment. town and the Ira Lexus changed it for me even though I didn’t have an appointment. More

Very professional courteous and willing to explain and discuss any work required or has been done. Mark McLean does a great job in explaining precisely what and why work was and should be done immediately discuss any work required or has been done. Mark McLean does a great job in explaining precisely what and why work was and should be done immediately or in the future to protect you and the value of your vehicle. More

Great service and friendly staff - Abraham was great! Will definitely come back here in the future Will definitely come back here in the future More

Always great service, reasonably priced. Frequent updates. Loaner cars available. Waiting area has great snacks and drinks Frequent updates. Loaner cars available. Waiting area has great snacks and drinks More

Better then Lexus of Warwick for sure This is the second time Coming here hopefully won’t be the last time Coming here hopefully won’t be the last More

I always enjoy checking in with Jen Perry and Tom always in a good mood. They go out of their way to assist me to drop off and pick up my loaner. They both deserve an acknowledgment for their efforts with in a good mood. They go out of their way to assist me to drop off and pick up my loaner. They both deserve an acknowledgment for their efforts with the public! More

When I have service issues, I try to deal with Dennis Pellegrino who is always top notch. He is the best service manager I have ever dealt with. Pellegrino who is always top notch. He is the best service manager I have ever dealt with. More

Upon arrival we were greeted politely and our service assistant was very helpful and courteous. He made sure we were satisfied with our service experience. assistant was very helpful and courteous. He made sure we were satisfied with our service experience. More