Ira Lexus Danvers - Service Center

The staff are very nice and professional, excellent customer service, waiting time a bit long. customer service, waiting time a bit long. More

It took 3. 5 hours to do a wheel alignment. That's unacceptable. And I didn't even get a car wash while I waited. No communication on what the status was or anyt 5 hours to do a wheel alignment. That's unacceptable. And I didn't even get a car wash while I waited. No communication on what the status was or anything. The check in process is total chaos. I waited in the car for a good five minutes before someone told me to go inside. The refreshments area was totally empty. Not even a drink in the fridge. Overall a very poor experience. More

Abraham Guillen and the Lexus Team were very professional. My RX2350 was serviced by the team and I was pleased with the outcome professional. My RX2350 was serviced by the team and I was pleased with the outcome More

Pleasant employees, great waiting area, overall great service. It’s why I go to IRA service. It’s why I go to IRA More

The people at Ira Danvers are always kind, professional and thorough. Always satisfied with them and the quality of their work. and thorough. Always satisfied with them and the quality of their work. More

Always extraordinary service! ! Prompt, professional and thorough each and every time. Very happy with Ira Lexus. ! Prompt, professional and thorough each and every time. Very happy with Ira Lexus. More

Service is great and easy to make appointment. Personal is very nice and helpful. Facility is clean and comfortable. Personal is very nice and helpful. Facility is clean and comfortable. More

Always efficient, to the point and no nonsense. The service writers are always polite , courteous and friendly. Especially Brendon and Mark. The service writers are always polite , courteous and friendly. Especially Brendon and Mark. More

Jennifer was very courteous and professional. Brendon is and has always been helpful and professional. Brendon is and has always been helpful and professional. More

I have been using Ira Lexus Service for the past 5 years or so. I find their service fairly efficient and reliable. or so. I find their service fairly efficient and reliable. More