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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
1,004 Reviews
Call Service Center (978) 739-8705

1,004 Reviews of Ira Lexus Danvers - Service Center

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April 09, 2025

Their service department is exceptional very fast and courteous had my loan a car ready promptly explained all the situations with my car definitely a great experience More

by gkordis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2025

From the moment that you call to make a service appointment, to when you drive for the initial greeting, always with the utmost professionalism and kindness. It gets even better when you meet with More

by Domenic.nasta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
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Apr 11, 2025 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

April 08, 2025

Ira Lexus Service is top of the food chain as far as dealerships go. Been using them exclusively for service on my Lexus vehicles for almost 20 years. 5 Stars. More

by DPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Chase, Brendan DeAngeles, Tyler
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Apr 10, 2025 -

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 06, 2025

Good cervice i love excelente 👌 atención! Thank you for everythin! Love Lexus it my favorito!🥰🤩✨️✨️✨️🎉🎉🎉🎉 More

by Victoriaramos2035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Ira Lexus Danvers responded

Hola, agradecemos que te hayas tomado el tiempo de dejarnos tus comentarios. Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un buen día!

April 05, 2025

Very pricey and I felt like I get robbed this time. I very Upset and disappointed More

by gonatalie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Coco
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Ira Lexus Danvers responded

Please respond “We are sorry to hear about this experience. We would like to review in this more detail with our management team. Please contact our service management team, Rick Chase, rchase@group1auto.com 978-739-8619 or Brendan Deangelis, bdeangelis@group1auto.com 978-739-8611. Thank you. Willy Moy General Manager

April 04, 2025

Got 65000 mile maintenance. From appt making, intake and completing the team was professional and courteous. More

by dablanchette
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Apr 08, 2025 -

Ira Lexus Danvers responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Great attention to detail. Courteous interaction. Welcoming in every interaction. I fell well taken care of. More

by stan.barrett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Apr 07, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2025

IRA Lexus is always top notch! The service staff are so helpful and make the whole process seamless. More

by Dianehorrigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda , checked me in and she was great
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Apr 07, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 02, 2025

Great staff and very professional they also let me leave my car over the weekend because I was going out of town More

by Eric mabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Gesler
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Apr 05, 2025 -

Ira Lexus Danvers responded

Hi Eric, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2025

I've been getting my Lexus serviced here for years I'm very pleased with the facility More

by Tiapest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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