Ira Lexus Danvers - Service Center

Excellent Service and assistance by Jennife Perry. . She explained the update that I was there for. This is my third Lexus RX in the last 11 years and I always have Lexus service maintain all three. T . She explained the update that I was there for. This is my third Lexus RX in the last 11 years and I always have Lexus service maintain all three. The result is I have had zero problems resulting in a needed visit in 11 years. More

Had a 100k maintenance at Lexus. Great service!! Very responsive. Worked with Dennis! Excellent work! Great service!! Very responsive. Worked with Dennis! Excellent work! More

Always a great experience with my advisor Jennifer Perry. She keeps me informed on the status of my vehicle and provides great customer service. She keeps me informed on the status of my vehicle and provides great customer service. More

The check-in process was easy. Though the interaction with the check-in staff was impersonal. Service took almost 3 hours when it was stated that it would take an hour and a half t Though the interaction with the check-in staff was impersonal. Service took almost 3 hours when it was stated that it would take an hour and a half to an hour 45 minutes max. Otherwise a pleasant experience! More

I simply cannot commenr more positively about my service agent, Abraham. What an absolute pleasure to deal with...give him a raise, please! Upon entering the Lexus service area, everything is seamless! Wa agent, Abraham. What an absolute pleasure to deal with...give him a raise, please! Upon entering the Lexus service area, everything is seamless! Waiting area is pleasant and well stocked with snacks and beverages. More

The dealership and my service coordinator Mark went above and beyond to ensure the issues were taken care of! and beyond to ensure the issues were taken care of! More

Professional knowledgeable and helpful The communication was excellent, the service representative was well informed. I am very happy with the service I received communication was excellent, the service representative was well informed. I am very happy with the service I received More

Professional and friendly service personnel. The car is done on time and all requests are filled. The car is done on time and all requests are filled. More

Amazing service! Upfront pricing and ALWAYS have a loaner car available! Love IRA Danvers!! Will be buying my next car here again! Upfront pricing and ALWAYS have a loaner car available! Love IRA Danvers!! Will be buying my next car here again! More

Always got jobs done on time and appreciated for their hard worked dedication for their service 🙏🏽 hard worked dedication for their service 🙏🏽 More