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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
920 Reviews

920 Reviews of Ira Lexus Danvers - Service Center

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January 25, 2025

Great service, and great people. Only dealership I trust with my cars. They have never disappointed! More

by larryumana17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan and Dennis P., Manny Rosa, Michael (Mike) Kinghorn
Jan 27, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

Jennifer was super helpful. Professional and friendly. She also provided some tips to help me take advantage of some of the car’s advanced features. More

by Phil
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Feb 01, 2025 -

Ira Lexus Danvers responded

Hi Phil, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2025

Great service people. Considerate ,friendly . Keeps you informed in a timely manner.. top notch service More

by ms.jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean, Frank Carchedi
Jan 24, 2025 -

Ira Lexus Danvers responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 24, 2025

Great service. I appreciate the assistance and in depth checks into my car during service. More

by danieltrent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Jan 24, 2025 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 23, 2025

Went in for maintenance, it took too long and I feel I should get more updates rather than just waiting there and wondering how much longer will I need to wait. I was the first one there at 7am and still More

by blekhmann
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Jan 26, 2025 -

Ira Lexus Danvers responded

We apologize for the inconvenience and delayed communication. We can do better. Our service director, Rick Chase will be reaching out to you. You can also reach out to him at rchase@group1auto.com or 978-739-8619. Thank you, Willy Moy General Manager

January 22, 2025

It is clean and friendly work place. Myservice advisor Dennis Pellegrino was very attentive and had a loaner waiting for me. Brendan DeAngelis was also very good to me. More

by Kcarbone766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis, Dennis Pellegrino
Jan 22, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We look forward to your next visit! Take care!

January 21, 2025

Very professional courteous and willing to explain and discuss any work required or has been done. Mark McLean does a great job in explaining precisely what and why work was and should be done immediately More

by condolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Jan 22, 2025 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 21, 2025

My car’s battery died the day before I was going out of town and the Ira Lexus changed it for me even though I didn’t have an appointment. More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Jan 22, 2025 -

Ira Lexus Danvers responded

Hi Mina, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2025

Great service and friendly staff - Abraham was great! Will definitely come back here in the future More

by Jmadriscoll
Recommend Dealer
Yes
Employees Worked With
Abraham
Jan 21, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found Abraham to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 17, 2025

Always great service, reasonably priced. Frequent updates. Loaner cars available. Waiting area has great snacks and drinks More

by Mchbmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Jan 19, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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