Back

Ira Lexus Danvers - Service Center

Danvers, MA

4.8
910 Reviews

910 Reviews of Ira Lexus Danvers - Service Center

Sort by
June 04, 2025

I love the ease of making appointments and I love getting a service representative that gets me and my car in and out quickly. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler *****
Jun 06, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

Always a pleasure to have service at IRA Lexus in Danvers. Efficient, pleasant service, nice waiting area - car comes back cleaned and well serviced More

by Levasseur.can
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Costa
Jun 08, 2025 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

Very efficient service area. All the staff are very knowledgeable and friendly. Good communication. With customers. More

by Joanngallant56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 04, 2025

I have been taking my Lexus here for service since 2015. Excellent service, great loaner car service and the service manager s are so helpful and friendly. Brianna is great to work with More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2025

Everyone I've encountered goes above and beyond to make my visit a pleasurable one, no matter what my purpose was. More

by msvgundam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Moy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kal Dabliz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2025 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2025

Great sales experience. Had a 6-month checkup today which was accomplished in the timeframe quoted by my service advisor. More

by lloydbthompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 02, 2025

Attentive and polite service advisor. Clean car and fast service. Pleasant well stocked customer lounge. Thank you! More

by Alex K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Ira Lexus Danvers responded

Hi Alex, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2025

Personnel are professional , knowledgeable, and pleasant- easy with which to work. Premises are spotless. Surroundings are as comfortable as possible. More

by Rosemarieoconnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham, Brenden DeAngelis
Jun 04, 2025 -

Ira Lexus Danvers responded

Hello, thank you so much for your positive comments about Ira Lexus! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Fabulous service! Knowledgeable service advisors. Comfortable waiting room with plenty of snacks and beverages. I'll be back! More

by Ms Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

This is my first Lexus and I am really happy to have one. Actually, I’m shopping to have a second one. The dealership is brilliantly run, and, as expected, it’s much too expensive. But otherwise, the personn More

by dmills101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna
May 31, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

2
...