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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
885 Reviews
Call Service Center (978) 739-8705

885 Reviews of Ira Lexus Danvers - Service Center

Sort by
May 16, 2025

The organization and attention to detail in the service area of this dealership are second to none. They make the experience very smooth and stress free. It seems like they think of everything to make the More

by Nathan A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Ira Lexus Danvers responded

Hello Nathan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2025

It is clean, quiet, very nice. Everyone was pleasant, easy to work and explained everything well. The service did not take long which I was very happy with More

by Jbcmaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2025 -

Ira Lexus Danvers responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2025

I’m always happy with my service and Brianna was very caring and they took my car and found the problem and helped with a few others I had. Adrienne English More

by adrienne-eng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
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May 16, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

GREAT SERVICE DEPT. Very NICE ATMOSPHERE WAITING AREA, WITH SNACKS. DRIVE IN TO SERVICE IS CONVENIENT. KUDOS TO ALL. ROB CERABONE. More

by robertcerabone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 10, 2025

Always get great service at Ira Lexus. Service reps are the best I’ve ever dealt with. More

by rosehogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry, Mark Maclain
Report | Print
May 13, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Excellent service, greetings and work performed. Special thanks to Brendan in the service department for his outstanding service. More

by Lar444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
May 13, 2025 -

Ira Lexus Danvers responded

Hi, we're happy you found Brendan to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

I appreciate the efficiency, timely, and helpful service. I receive every time I go in special thanks to Jen, and Ricky. More

by Susangarvey2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry & tech Ricky
Report | Print
May 11, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We hope to see you soon!

May 09, 2025

Wonderful service 👏 i received. The service member was very thorough,professional and polite 😀.I'm very happy More

by evbuigori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Cunningham
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May 12, 2025 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2025

Jen P is awesome. Showed up for 11am appt and oil change and inspection sticker done by noon!! Didn't use but customer lounge was clean and spacious with a good selec More

by BIGE999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen P
Report | Print
May 10, 2025 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff Jen to be so supportive during your experience here at Ira Lexus. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 08, 2025

Good service,nice people in the shop on time and the lady took care of my car was very business like. (REIANNA) More

by wibgoins
Recommend Dealer
Yes
Employees Worked With
Reianna
Report | Print
May 10, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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