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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
862 Reviews

862 Reviews of Ira Lexus Danvers - Service Center

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April 24, 2025

Excellent service and always great customer service. Our vehicle was at the dealership waiting on parts for 2 days they gave me a loaner free of charge and when my vehicle was ready they brought it to m More

by Noemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis (service dept)
Apr 25, 2025 -

Ira Lexus Danvers responded

Hi Noemi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

they did a awesome job my car is brand new again! !! happy i found the perfect t place to take care of my car!!!! More

by jjches2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! We are always more than happy to assist you if anything else comes up. Take care!

April 23, 2025

Prompted me for my 5000 mile complimentary service. Scheduling was essy. Service representative was friendly, professional and thorough. Excellent experience. More

by Dox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Ira Lexus Danvers responded

Hi Dox, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2025

IRA Lexus has been supportive every time I have brought my car in for service. The service advisors are friendly, knowledgeable and helpful. I always leave happy with the experience. More

by tjmgmm
Workmanship
Recommend Dealer
Yes
Employees Worked With
Brianna, Richard and Brendan in Service.
Apr 23, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 21, 2025

Richard was very helpful and professional. Appreciate dealer car and fast service. Love my RX350 and enjoyed driving hybrid loaner . More

by Lhblanch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Cunningham
Apr 23, 2025 -

Ira Lexus Danvers responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2025

Very good customer service. David was very friendly and courteous. I recommend if all the customer service representatives respond to customers and ask them to wait for the avai More

by niranjankhanal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 22, 2025 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 18, 2025

Very professional . Service a little slow, but very busy shop.over all they do a find job More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Ira Lexus Danvers responded

Hello Marty, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Very polite and professional. They kept me updated and my car was all taken care of and clean when picked up. More

by Paulamtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon DeAngelis
Apr 21, 2025 -

Ira Lexus Danvers responded

Hi, thank you so much for your positive comments about Ira Lexus! We look forward to your next visit! Take care!

April 17, 2025

Service was great and just as expected. No surprises. Appreciate the thoroughness and attention to detail. More

by Bob S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick from Service
Apr 18, 2025 -

Ira Lexus Danvers responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 16, 2025

I would recommend this facility for services on your vehicle. They are very informative to the needs of your appointment. Awesome service! Thank you. More

by bernadettesdayspa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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