Ira Lexus Danvers - Service Center

My service advisor was excellent, friendly, very attentive and resolved my two issues I had. Overall was a good experience. attentive and resolved my two issues I had. Overall was a good experience. More

Excellent treatment from the scheduler to the advisors. Genuinely make you feel valued and go above and beyond to assist. They’ll be my new Lexus dealer when in New England state. Thank you to everyone tha Genuinely make you feel valued and go above and beyond to assist. They’ll be my new Lexus dealer when in New England state. Thank you to everyone that assisted me. More

Good service today. Fixed the air bag sensor (safety recall) along with an oil change, tire rotation and car wash while I waited. The service desk person was very respon Fixed the air bag sensor (safety recall) along with an oil change, tire rotation and car wash while I waited. The service desk person was very responsive. More

Helpful and friendly service. Very prompt and responsive . Nice waiting room.The car looks great after the service. Very prompt and responsive . Nice waiting room.The car looks great after the service. More

I got Excellent Service at Lexus in Danvers, MA. I GOT AN EXCELLENT DISCOUNT OFF MY BILL. PRAISES GO TO DENNIS PELLEGRINO FOR EXCELLENT SERVICE. I GOT AN EXCELLENT DISCOUNT OFF MY BILL. PRAISES GO TO DENNIS PELLEGRINO FOR EXCELLENT SERVICE. More

Excellent service. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. Service advisor was courageous and let me know of estimated time to completion. Overall it was a great and exceed my expectations. More

Very professional and well run - very customer focused. I was immediately taken care of and explained what was needed to be done. I was immediately taken care of and explained what was needed to be done. More

Service department is top notch. Easy to get an appointment quickly. Timely with updates. Sales department uses high pressure tactics which is somewhat expected but disappointing in Easy to get an appointment quickly. Timely with updates. Sales department uses high pressure tactics which is somewhat expected but disappointing in this day and age. More

They make me feel like I am a VIP every time I go. They know what next level Customer Service is. They know what next level Customer Service is. More

Great Service! Tyler was very helpful, explained all repairs needed, also liked the video feature. Tyler was very helpful, explained all repairs needed, also liked the video feature. More