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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
925 Reviews
Call Service Center (978) 739-8705

925 Reviews of Ira Lexus Danvers - Service Center

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December 02, 2024

I took my car in for its complimentary 10,000 miles service and waited for a couple hours where I enjoyed a free breakfast provided by the dealership in their spacious waiting area. After the service w More

by Mickaella
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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December 01, 2024

I’m so excited because the guy did really good job next year I will ro buy new car More

by luzdiroche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Barrantes, Greg Bowie, Franklin Deleon, Jason Falcone, Dominic Abbondanza, Frank Carchedi, Jacob Jones, Robert Gray, Larry Herman
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Dec 02, 2024 -

Ira Lexus Danvers responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 29, 2024

Service was efficient and the staff was very helpful to assist that the work was done to satisfaction. Bryanna was great. More

by jmsilva68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
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Dec 01, 2024 -

Ira Lexus Danvers responded

Hi, we are glad Bryanna could help! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2024

Easy to schedule, with prompt and professional concierge. The Service Center provided thorough service and clear communication. More

by hle624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen, David Pierce
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Dec 01, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2024

I have worked with multiple people in the service department and have always been very accommodating, quick and friendly. More

by carpenterkerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino, Jennifer Perry
Report | Print
Nov 29, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2024

From start to finish, we felt welcomed and treated professionally by Abraham who oversaw the service of our Lexus GS 350 from start to finish. I would highly recommend him and the Ira team to anyone r More

by osbojp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Guillen
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Nov 30, 2024 -

Ira Lexus Danvers responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Lexus! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 27, 2024

Dennis always provides me with all the details on my vehicle. Gets me as much of a discounted on the prices. Very awesome advisor. We have a good relationship been dealing with him for years. I give him More

by lenp978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis P
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Nov 29, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

short visit to fill my tires with nitrogen and get a new key for car, all went well smoothly More

by mv054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Nov 29, 2024 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2024

Service desk personnel were very professional and kind! A big shout out to Bryanna Bernard. More

by mdwinne
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Nov 28, 2024 -

Ira Lexus Danvers responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

Best dealership friendly and knowledgeable employees. Helpful information regarding your Lexus always smiling trustworthy personal More

by Ruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Bernard
Report | Print
Nov 27, 2024 -

Ira Lexus Danvers responded

Hi Ruby, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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