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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
873 Reviews
Call Service Center (978) 739-8705

873 Reviews of Ira Lexus Danvers - Service Center

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May 07, 2024

Jen Perry is so competent, capable and customer- oriented that I continue to believe in Ira! More

by robertmcinerney84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen Perry
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May 09, 2024 -

Ira Lexus Danvers responded

It's wonderful to hear that Jen has made such a positive impression on you at Ira Lexus of Danvers! Having a competent, capable, and customer-oriented service representative can truly make a difference. Thank you for choosing us!

May 06, 2024

My Advisvor Dennis P always takes good care of me and very informative of what’s going on with my car. He is always working hard to satisfy his customers. More

by lenp978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis P
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May 08, 2024 -

Ira Lexus Danvers responded

We're delighted to learn about your positive experience and the good assistance provided by Dennis! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 06, 2024

This dealership has some of the best service representative out there. Service staff always got things right. Thanks. More

by Matinol Chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
May 08, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was the best! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 05, 2024

Accommodating. Respectful and professional. So far, the service department has been easy to work with. More

by tracymcoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassidy
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May 08, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 04, 2024

I wouldn’t go anywhere else to have my Lexus serviced. The best in the area More

by bemersonrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Report | Print
May 07, 2024 -

Ira Lexus Danvers responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Usual outstanding service and support by Brendan DeAngelis and the entire LEXUS Team! Second to none! More

by billgreen715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan DeAngelis
Report | Print
May 02, 2024

Completed all required and requested repairs in the time frame stated. The service representative,Brenden, was clear and concise in describing the repairs required. More

by Genesis92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Deangelis
Report | Print
May 05, 2024 -

Ira Lexus Danvers responded

We're thrilled to hear about your positive experience and the excellent assistance provided by Brenden. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

May 01, 2024

IRA Lexus Danvers is, in my opinion the best dealer in Massachusetts and the Consultants were extremely courteous and helpful More

by mynissan2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
May 04, 2024 -

Ira Lexus Danvers responded

Ira Lexus Danvers is thrilled to receive such high praise from you! We're honored to be considered the best dealer in Massachusetts, and our Consultants are delighted to hear that you found them extremely courteous and helpful. We're here to provide exceptional service and look forward to serving you again in the future!

April 30, 2024

Mark was very friendly and explained everything that was being done to both cars we were very happy More

by Nkinslieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mclean
Report | Print
May 03, 2024 -

Ira Lexus Danvers responded

It's great to hear that you had a positive experience with Mark! We're glad he was friendly and thorough in explaining the work being done on both cars. We're here to help and ensure you're satisfied with our service.

April 28, 2024

I have to say I met with Jennifer a couple of times. She was great, very knowledgeable a very friendly and sweet!!! More

by lightnnin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not meet with any of these people
Report | Print
Apr 30, 2024 -

Ira Lexus Danvers responded

We are glad to hear that you had such a positive experience with Jennifer at our dealership! We strive to have knowledgeable and friendly staff members like her to assist our customers. Thank you for choosing us!

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