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Ira Lexus Danvers - Service Center

Danvers, MA

4.8
1,005 Reviews
Call Service Center (978) 739-8705

1,005 Reviews of Ira Lexus Danvers - Service Center

Sort by
August 20, 2024

Highly recomended for efficiency. Convenience, quick and scheduling appointment. Service advise and quality is exceptional. Rapid check in and clean car service and ready on time. More

by vivekmukho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolette Moriarty, Nikki Consoles, Jennifer Perry, Jacob Jones, Thomas Germano
Report | Print
Aug 24, 2024 -

Ira Lexus Danvers responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

August 19, 2024

I always receive excellent service/support/advice from Service Manager, Dennis P. He is professional, knowledgeable and honest. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Pellegrino
Report | Print
Aug 23, 2024 -

Ira Lexus Danvers responded

Hi, thanks for your praise and kind comments about Dennis. Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2024

10+ yrs using their services and still excellent! ! The best knowledgeable and professional agents. Always very helpful. More

by Marigloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Aug 23, 2024 -

Ira Lexus Danvers responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2024

Great Awesome friendly AAA+++ Highly Recommend, Fantastic envioment and personal understanding your needs. No hassles. More

by crum1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler at Service Desk
Report | Print
Aug 19, 2024 -

Ira Lexus Danvers responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2024

IRA Lexus consistently delivers fantastic service. Jennifer Perry is a superstar, always managing expectations and excellent with communicating status. More

by christiefujimoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael (Mike) Carbone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard (Rick) Kizner, Dennis Pellegrino, Jennifer Perry
Report | Print
Aug 17, 2024 -

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

Tyler Costa has always shown a high level of professionalism. It was no fun to deal with a bad battery problem from a new car while loaner cars were running out yesterday. The outcome was great More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa
Report | Print
Aug 18, 2024 -

Ira Lexus Danvers responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 16, 2024

I come to them for everything and they never cease to amaze me very compassionate More

by Terry
Workmanship
Recommend Dealer
Yes
Employees Worked With
Forget name
Report | Print
Aug 17, 2024 -

Ira Lexus Danvers responded

Hi Terry, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

Service Advisor, Jennifer Perry, is the best! She is friendly, helpful, and always provides excellent customer service! More

by LY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Aug 17, 2024 -

Ira Lexus Danvers responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Lexus. We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

I think the service is excellent. In the door, get a loaner, back to pick up the car the same day or the next day. Easy. More

by LS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Perry
Report | Print
Aug 17, 2024 -

Ira Lexus Danvers responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2024

Very professional experience with the service department including with Tyler Costa (assistant service manager) and the technician who serviced the car. More

by Pace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Costa…5 stars
Report | Print
Aug 16, 2024 -

Ira Lexus Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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