Back

Ira Lexus of Manchester

Bedford, NH

4.1
888 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
Contact Dealership

18 Kilton Rd

Bedford, NH

03110

Directions

By Type

Showing 888 reviews

June 09, 2023

People are very helpful in every way; very happy with the courtesy and knowledge of all our needs More

by celine
Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

They always take great care of my wife with her Lexus and i with mine! Josh is our service agent and we always request him. He is FIRST RATE with his customer support and service! More

by coach Colcord
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

Thank you for getting me in and out quickly. Thank you thank you thank you More

by Melissabshugrue
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Arneil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Bilodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cripps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Rhoades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fraser Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellie Sforza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Nice location , friendly service and good communication and explanation of job with video of my car ; easy to schedule service More

by shg
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Ira Lexus of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

Online booking failed (again). Telephone booking took 3 phone calls, and six e-mails.Service menu differed from online version both in content and pricing..Actual service straightf More

by mcmillan
Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Ira Lexus of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2023

This dealership is a five-star outfit in every way. I actually look forward to bringing my car in for service. Laurie, Barry, and the rest of the gang always go out of their way to explain what's going More

by David H.
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Ira Lexus of Manchester responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 31, 2023

I bought a car 2020 Lexus NX300 F Sport from this dealership. James Hennessey was very professional and helpful with charming personality who sold to us this car. I would definitely recommend this More

by Ilyak234
Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Hennessey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Ira Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 27, 2023

False advertising on autos and prices that were not real and not available! Ploy to get customers to waste time contacting them, so they could try to bait and switch.. It has happened multiple times to me More

by marbobcann2
Price Transparency
Recommend Dealer
No
Employees Worked With
Stepanie Nix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haris Ahmetovic
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Hennessey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Ira Lexus of Manchester responded

We apologize for any inconvenience you may have experienced during your search for a vehicle with us. We take false advertising allegations seriously and we are sorry if our pricing caused confusion. We want to assure you that our pricing is accurate and reflects the current market value of our vehicles. However, we do recognize that communication errors can happen, and we would like to investigate the matter further to better understand where the misunderstanding may have occurred. At Ira Lexus of Manchester, we are committed to providing our customers with transparent and honest service. We value your business and would like to make things right. Please reach out to us, and we would be happy to rectify the situation and work towards a resolution. Thank you for bringing this to our attention and we hope to have the opportunity to serve you in the future. Best regards, Nigel Long General Manager

May 24, 2023

Uninformed personnel, sales rep completely ignored me once I signed the deal. They told me they could not transfer my old plate from my trade-in, then charged $150 for out-of-state license, which afte More

by Brian Karger
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Lemieux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
May 26, 2023 -

Ira Lexus of Manchester responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Nigel Long General Manager NLong@Group1Auto.com

May 05, 2023

Stephanie Nix was so wonderful to deal with and made my car buying experience great! I absolutely recommend her. More

by melissaperetti
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stepanie Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Ira Lexus of Manchester responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

1
...