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Ira Lexus of Manchester

Bedford, NH

Overview
Employees
Reviews
Vehicles
4.8
1,207 Reviews
Here at Ira Lexus of Manchester, we’re one of the premier Lexus dealerships serving the communities of Bedford, Merrimack, and Manchester, NH. We’d like to tell you a little more about us. We’re a full-service Lexus dealership, which means that we cover all the bases. Trust us. When you hear us say that we cover all the bases, we’re not talking about a home run. We’re talking about a grand slam! We’ve got a massive inventory of NEW, USED, AND CERTIFIED LEXUS VEHICLES. We’ve created a streamlined financing process that’ll make securing an auto loan or lease an absolute breeze. And we feature a state-of-the-art service center, where our expert automotive technicians can take care of any Lexus problems.
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18 Kilton Rd

Bedford, NH

03110

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Showing 1,207 reviews

May 11, 2024

They are friendly, efficient and very professional. Staff goes out of their way to make you comfortable and get things moving quickly. I highly recommend this dealer More

by Kkaminski3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean messenger
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May 10, 2024

Always friendly and honest. The waiting area is clean and welcoming. Service is top notch! More

by marycconstance
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : S Messenger
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May 10, 2024

Sean Nicholson went over and above to give me incredible service. There is no other place I will ever go due to the service he provides! More

by kelleyjenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024

Worked with a new service rep today- Eddie. He was great. Very professional, polite, helpful - talked through all the recommendations. Thanks! More

by lostboynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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May 09, 2024

Great service and friendly atmosphere. It’s a place I don’t mind waiting for service More

by joan.ogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

Ira Lexus of Manchester responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 04, 2024

Super good customer service love tim and Laurie they are amazing and would love to have them again More

by Lexus rx350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Ira Lexus of Manchester responded

We're delighted to learn about your positive experience and the amazing assistance provided by Tim and Laurie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 02, 2024

Needed my 120k mile service and Josh was awesome. Only did what services were due. Pleasure to go to this dealership on Bedford NH for my driving needs. More

by Dgoudr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Ira Lexus of Manchester responded

We're thrilled to hear about your positive experience and the awesome assistance provided by Josh. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

Helpful
May 02, 2024

Barry was most cordial when I arrived, even though Service was very busy. Laurie was friendly, professional and went out of her way to make the experience easy and pleasurable. More

by Barbdeguise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Ira Lexus of Manchester responded

It's great to hear about your positive experience with Barry and Laurie during your service visit! We're glad that despite a busy time, Barry was still cordial, and Laurie went above and beyond to make your experience easy and enjoyable. We're here to help and ensure your satisfaction with our service!

Helpful
May 02, 2024

This is such a great dealership. From the second you walk in until the second you leave, you are treated like family. The service department is exceptional! More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stepanie Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendolyn Mabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Ira Lexus of Manchester responded

We're delighted to learn that your experience was exceptional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
April 30, 2024

Wonderful greeting upon arrival to the dealership with immediate customer service, locating your sales representative and offering a beverage (non-alcoholic 😊). More

by Mountainpeeper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Towers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Rocheleau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua was in the Finance Department at the time of sale and provided excellent customer service.
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May 03, 2024 -

Ira Lexus of Manchester responded

We are thrilled you had a great experience! It's nice to hear that you were greeted warmly upon arrival at the dealership and that we provided immediate customer service, helped you find your sales representative, and offered a beverage.

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