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Ira Subaru

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
995 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 995 reviews

April 02, 2025

took 6 almost 7 hours for them to tell me they need to order a part And 4 hours of those waited and then they tell me the issues with it as if I didn’t know already I came in to get my window fixed an More

by R Wilcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar
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Apr 10, 2025 -

Ira Subaru responded

We appreciate you sharing your concerns again, and we’re truly sorry that your experience didn’t meet your expectations. Sometimes, diagnosing complex issues can take longer than anticipated, even with our best efforts. We understand how frustrating it must have been to wait for several hours only to find out that a part needed to be ordered. We acknowledge that you came in specifically to have your window fixed and left without it being resolved. We regret this outcome and are committed to improving our processes to prevent similar situations in the future. During your visit, we attempted to mitigate the wait by offering amenities such as Lyft or shuttle rides to help make the time more manageable. We appreciate your feedback and will use it to enhance our customer experience. Thank you for your patience, and if there’s anything else we can do to make things right, please let us know. Best regards Daniel Hutt Service Manager dhutt@Group1Auto.com

April 01, 2025

Service writer was great. Knowledgeable on cars and prioritise repairs in case you can’t afford all repairs at one time. I Recommend this dealership. More

by Hlee196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Apr 05, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 01, 2025

Its comforting when Lindsey greets me by name and knows my cars history. Her demeanor and responsiveness are greatly appreciated! More

by sandracabot2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Apr 05, 2025 -

Ira Subaru responded

Hi, thank you for your kind review, we are happy to pass along your comments to Lindsey here at Ira Subaru! We look forward to your next visit! Take care!

April 01, 2025

ira subaru in danvers is a great environment. the staff that worked with me were awesome ... special shout-outs to Christine (salesperson) and Will (a business guy). those two made the dead tim More

by P2K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine and Will
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Apr 05, 2025 -

Ira Subaru responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 29, 2025

Everyone has been so incredibly helpful during my relationship with the dealership and I’m grateful! Thank you, Chad Donovan and Yvonne in particular. More

by Rcrefsland
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne Dejongh
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Mar 30, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2025

The sales person Nicole Bono was extremely helpful. Answered my questions in a professional, pleasant manner More

by tigera1998
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Bono
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Mar 30, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2025

They are very friendly and professional in greeting when you arrive and explain how long you might wait until completed. More

by omax123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel hutt
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Mar 30, 2025 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 28, 2025

Extremely friendly atmosphere! I Would definitely choose Ira over anywhere else for my next Subaru visit More

by Prondon34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadge
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Mar 30, 2025 -

Ira Subaru responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2025

The customer service and the mechanical service have been great for years. I feel very comfortable bringing my car here for regular maintenance knowing that it will be in good/safe condition when I drive it More

by cleancar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne D; Michaela; Andrew F (mechanic/supervising trainee today)
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Mar 29, 2025 -

Ira Subaru responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 26, 2025

I have been coming to this dealership for many years and I am always satisfied. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Silva
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Mar 28, 2025 -

Ira Subaru responded

Hi Steve, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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