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Ira Subaru

Danvers, MA

Overview
Employees
Reviews
Vehicles
4.8
1,034 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 1,034 reviews

April 29, 2025

They quoted me 8k in services that were overpriced and mostly not necessary, then offered to buy it from me for 4k. Took it to a local shop and they fixed it for 1.5k. And if I sell, it's worth 15k. T More

by Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Apr 30, 2025 -

Ira Subaru responded

Thank you for taking the time to share your feedback. At IRA Subaru, we take great pride in providing our customers with thorough, detailed vehicle inspections supported by recorded videos, pictures, and clear outlines for every recommendation we make. Our goal is always to give our customers a complete and transparent understanding of their vehicle’s condition, so they can make informed decisions about its care and value. We recognize that there will always be other shops that may offer lower prices or a different opinion on the urgency of service needs. However, we stand by our commitment to performing a comprehensive inspection and offering the most accurate assessment possible based on the manufacturer’s standards and the long-term safety and reliability of the vehicle. I would appreciate the opportunity to personally connect with you to review your specific experience in greater detail. Please feel free to reach out so we can discuss your visit and ensure you have full clarity regarding the recommendations made. Thank you again for your feedback, and I look forward to speaking with you Daniel Hutt Service Manager dhutt@Group1Auto.com

April 29, 2025

Yvonne was excellent and finished my car early. She kept me informed and up to date More

by Jan.pollio3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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May 01, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2025

1 year service was quick and easy, plus I was able to get my yearly emissions certificate at the same time! My service representative, Lindsey was great and super helpful. I also loved the real time service More

by neil.ngo88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey (Service Dept.)
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May 01, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with Lindsey! Feel free to reach out to us if you need anything. Have a wonderful day.

April 28, 2025

Our visit went well and they have took care of everything as expected! I would go back to this place again. More

by Dsanitha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept Matt
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Apr 29, 2025 -

Ira Subaru responded

Hi, thank you so much for the positive review! We look forward to your next visit! Take care!

April 25, 2025

Thank you, Nicole Bono, for all your help and tremendous service. I love my new Impreza hatchback!!! More

by hazel
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Ira Subaru responded

Hi Hazel, we regret to hear that you had this experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. General Manager cchiv@group1auto.com

April 25, 2025

Great service, personable service representatives, comfortable waiting area with TV , free coffee bar and treats. Desks with working usb ports and plugs. It makes the waiting and cost of repairs a lit More

by bitbeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne in service and Sammy the driver
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Apr 27, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2025

Had an exceptional experience at IRA Subaru in Danvers, MA; friendly staff, great selection, and seamless purchase process! More

by Nate121m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio El Hachem
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Apr 27, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

Great customer service with good follow ups and transparency. I had a warranty issue with Subaru, and the dealer helped to work through it. More

by dpsolomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Apr 24, 2025 -

Ira Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 23, 2025

It took several visits but the service people finally dealt with my repair issues. The assistant , Nodage, was patient and helpful. More

by robert.w.magner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nodage
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Apr 25, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff to be so helpful during your experience here at Ira Subaru. Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2025

Very knowledgeable sales people. Nice, spacious new building. The sales person was not very pushy More

by fossa456
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2025 -

Ira Subaru responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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