Back

Ira Subaru

Danvers, MA

4.8
979 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
Contact Dealership

97 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 979 reviews

May 22, 2025

Went above and beyond usual sale practices to help me out with the deal I needed More

by Bernieb60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Ira Subaru responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

May 21, 2025

Bought a new Legacy, at the time of sale the salesman told us (without being asked) that they were offering 5 free oil changes with the purchase. When we called to make appointment for the first one the More

by Todd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chad Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

Ira Subaru responded

Todd, Thank you for your review and I am sorry that there was a misunderstanding. We have very aggressive prices and there is no need to offer those type of incentives. Maybe there was confusion with the maintenance plan that is offered by Subaru for a nominal fee? In any event, we are glad that you are enjoying your Subaru and if you are in the market again, please contact me personally and I will be sure to personally handle your transaction. You can contact me at roscoerobinson@group1auto.com Roscoe Robinson General Manager

May 24, 2025 -

Todd responded

This was not a misunderstanding, we never even asked about free oil change. Salesman just went ahead and told us "This car comes with 5 free oil changes, we used to only offer one but we have now combined with our Toyota dealership we are able to offer 5 free oil changes. Definitely not a misunderstand, more an outright lie. Would not recommend your dealerships to anyone.

May 20, 2025

The salesman was great did everything he said he was gonna do the deal was easy and clean More

by H_westerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

We can always expect polite efficient service! With detailed information on the work being done! More

by roybrindamour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
May 22, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 19, 2025

Yvonne is very helpful and courteous. Always helps with all my car issues. Makes servicing my car less stressful for sure. More

by lunigi3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
May 22, 2025 -

Ira Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to Yvonne here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

The whole experience was great especially the sales person,he was most helpful finance manager also. More

by rowe3051
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesperson. Enrique Cuesta also finance manager
May 20, 2025 -

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2025

Love that they send you a video of the mechanic checking under your car and providing recommendations. More

by Mtgsmile1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
May 20, 2025 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2025

I encountered a major issue getting a vehicle registered after purchasing from Ira. After speaking with Raphael and especially JP, I felt like I finally had people that were willing to advocate on my behalf More

by joe
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael
May 21, 2025 -

Ira Subaru responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Roscoe Robinson General Manager roscoerobinson@Group1Auto.com

May 16, 2025

Sales and finance were outstanding to deal with. Service team was not great. The original internal advisor (Ally) was not helpful (repeated unreturned calls) and someone in service that answered m More

by Lindaraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Internal Advisor 5 stars, Sharon phones 5 star
May 21, 2025 -

Ira Subaru responded

Linda Raymond, Thank you for your review and thank you also for pointing out that both our Sales and Finance department were “outstanding to deal with”. I am so sorry to hear that your phone call was not immediately addressed, and I have personally spoken with the staff and understand how you may have misinterpreted their intentions to have you speak with the right department and person in a timely manner. I want to thank you for being a loyal and happy Ira Subaru customer and we look forward to seeing you again on your next visit. If you should have any additional questions, please feel free to contact me at roscoerobinson@group1auto.com. Roscoe Robinson General Manager

May 14, 2025

forget to leave review before, I am going to give 100 upon 100 to service provide Ms. Nadege Parker for knowledge, customer service and interaction. satish More

by Satish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
May 16, 2025 -

Ira Subaru responded

Hello Satish, we're happy you found our staff member Nadege to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

2
...