Ira Subaru

Lindsey P. , the service advisor working with my car, was awesome. Truly, the best customer service experience I've had in a car shop. She was very knowledgeable , the service advisor working with my car, was awesome. Truly, the best customer service experience I've had in a car shop. She was very knowledgeable about the particular problem I had. They got my car in day of and out in a timely manner. I wouldn't hesitate to go back. You definitely get what you pay for. More

Very efficient and friendly no pressure environment. Nice waiting area with clean and well maintained space. Nice waiting area with clean and well maintained space. More

The customer service rep yvonne was Excellent. She thouroughly explained all service. Kept us up to date. And simply was a joy to work with. Thank you Yvonne ! She thouroughly explained all service. Kept us up to date. And simply was a joy to work with. Thank you Yvonne ! More

Thank you! Great job, done on time with highest quality. Very welcoming environment and pleasant experience Great job, done on time with highest quality. Very welcoming environment and pleasant experience More

I cannot say enough great things about Ira Subaru and Lindsey Pickard! The AC in my car stopped working two days before my vacation to Cape Cod. AND the intermittent starter had given me trouble. I broug Lindsey Pickard! The AC in my car stopped working two days before my vacation to Cape Cod. AND the intermittent starter had given me trouble. I brought my car in to Ira Subaru at 7:30 the day before my trip. A while later Lindsey told me that the AC condenser needed to be replaced and my starter had failed and it, too, needed to be replaced. Due to the lack of parts coming into the US, these parts were very difficult to find. Lindsey called ALL OVER trying to locate the parts needed. When she realized that the parts would not be in, in time for my vacation, Lindsey got me a loaner from Ira Subaru for my vacation. She SAVED THE DAY! A few days later, my car was repaired and ready for pick up. Lindsey was OFF that day, but still went into work to meet me and finish the paperwork! She went far above and beyond in the “Customer Service” category! My car was ready when I arrived at Ira Subaru. AC was working and the starter had been replaced. Since I had an extended warranty, the cost was minimal. Thank you Ira Subaru AND Lindsey Pickard for everything. More

They took me in at the last minute and Solved my problem quickly. Word word quickly. Word word More

Everyone was very nice service writer Lindsey was good and worked with us to figure out our transportation problem since we only went for oil change , Sammy there shuttle driver was great made taking the and worked with us to figure out our transportation problem since we only went for oil change , Sammy there shuttle driver was great made taking the shuttle a great experience and will maybe use it again because of her More

Excellent, attentive sales staff. Process from start to finish was thorough and professional. Recommend to prospective buyers. Process from start to finish was thorough and professional. Recommend to prospective buyers. More

Good take care,nice response! They want to tell all the problems and nice conversations! So ilike that way thak you very much They want to tell all the problems and nice conversations! So ilike that way thak you very much More

Very nice dealership. IRA Subaru in Danvers, MA is a very well run dealership. My salesman Charlie L was the best. Very professional, knowledgeable, and sincere. He m IRA Subaru in Danvers, MA is a very well run dealership. My salesman Charlie L was the best. Very professional, knowledgeable, and sincere. He made the car buying process easy. More