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Ira Subaru

Danvers, MA

4.8
1,011 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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97 Andover Street

Danvers, MA

01923

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Showing 1,011 reviews

June 12, 2025

Excellent service,Detailed and welcoming. Thank you Mario. I truly appreciate the attention to detail and how well everything was explained. More

by Ayo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Service dept
Jun 13, 2025 -

Ira Subaru responded

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 11, 2025

I went to service my subaru ascent so far they are good good atention friendly quick More

by Maria Amaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Dept
Jun 15, 2025 -

Ira Subaru responded

Hello Maria, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2025

I went to Subaru Service for the 30K tune up and once again it was a nice experience and not even that expensive. Nadge and Matthew were the tech support professionals and they were awesome. Sammy is th More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadge, Matthew- 5 stars
Jun 15, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2025

The sales team at Ira Subaru is unparalleled and Georgio made both my purchase and trade a seamless process. More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgio El Hachem
Jun 13, 2025 -

Ira Subaru responded

Hi Daniel, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2025

Pleasant informative negotiable accommodating clean new good inventory stylish cars good customer service good parts and service good product and location More

by ebreeves@comcast.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2025

Great experience from the moment I stepped in to the show room. Jack the salesperson I worked with was very helpful and professional. I knew exactly what I wanted which I think made the buying experience eas More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Ira Subaru responded

Hello Larry, we're happy you found our staff Jack to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

June 10, 2025

It was a decent experience, I thought the vehicles they had available were listed at fair prices. Communication was not great. I was told I'd be able to leave with new vehicle that day, but didn't tell me More

by Theflyersfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jack Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Donovan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Ira Subaru responded

Thank you for taking the time to share your experience. I’m glad to hear you found our pricing fair and were able to take home the vehicle you wanted. Regarding the delay with final delivery, in some cases where trade-ins involve existing loans, we must wait for the bank to release the title — a process that can unfortunately take time. While this is not uncommon, I understand how that timing may have come as a surprise. As for your interaction with our sales consultant, we regret the inconvenience you experienced. Occasionally, consultants are pulled away unexpectedly by other customers, but that should never impact your experience, especially during delivery. Your feedback is appreciated and will be used to help us improve communication and service going forward. If there's anything further, we can assist with, please feel free to reach out directly. Sincerely, Alcir Timas General Sales Manager atimas@group1auto.com

June 09, 2025

Great response from Mario my service rep. Knowlegable, pleasant and constantly in communication when necessary. Pleasant all around experience More

by Gr8subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 12, 2025 -

Ira Subaru responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 06, 2025

Very courteous and quick. . they also washed my car That was a plus!!! Will continue to vring my car back for service even though its not convenient but worth it! :) More

by shersew1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

Great and smooth experience! Friendly and attentive staff. Customer driven. Thanks to my salesperson Nicole! Knowledgeable and very friendly person. More

by classyl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elie El Hachem, Nicole Bono
Jun 10, 2025 -

Ira Subaru responded

Hi, we're glad you had such a wonderful experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!