Back

Ira Subaru

Danvers, MA

4.8
993 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors. At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style. What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle. Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about. But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time. At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction. Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
Contact Dealership

97 Andover Street

Danvers, MA

01923

Directions

By Type

Showing 993 reviews

May 17, 2025

Love that they send you a video of the mechanic checking under your car and providing recommendations. More

by Mtgsmile1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
May 20, 2025 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2025

I encountered a major issue getting a vehicle registered after purchasing from Ira. After speaking with Raphael and especially JP, I felt like I finally had people that were willing to advocate on my behalf More

by joe
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raphael
May 21, 2025 -

Ira Subaru responded

Thank you for your visit. Please contact us if there's anything we can do to make your next visit a 5-star experience for you! Roscoe Robinson General Manager roscoerobinson@Group1Auto.com

May 16, 2025

Sales and finance were outstanding to deal with. Service team was not great. The original internal advisor (Ally) was not helpful (repeated unreturned calls) and someone in service that answered m More

by Lindaraymond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Internal Advisor 5 stars, Sharon phones 5 star
May 21, 2025 -

Ira Subaru responded

Linda Raymond, Thank you for your review and thank you also for pointing out that both our Sales and Finance department were “outstanding to deal with”. I am so sorry to hear that your phone call was not immediately addressed, and I have personally spoken with the staff and understand how you may have misinterpreted their intentions to have you speak with the right department and person in a timely manner. I want to thank you for being a loyal and happy Ira Subaru customer and we look forward to seeing you again on your next visit. If you should have any additional questions, please feel free to contact me at roscoerobinson@group1auto.com. Roscoe Robinson General Manager

May 14, 2025

forget to leave review before, I am going to give 100 upon 100 to service provide Ms. Nadege Parker for knowledge, customer service and interaction. satish More

by Satish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
May 16, 2025 -

Ira Subaru responded

Hello Satish, we're happy you found our staff member Nadege to be so supportive during your experience here at Ira Subaru. We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

Yvonne does a superb job. Sammy provides a service I need. She does an excellent job. I really value their help. More

by Snyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Yvonne
May 16, 2025 -

Ira Subaru responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 14, 2025

I was able easily to schedule an appointment. The service advisor was pleasant and competent. Work done on time with a car wash to boot. More

by cliffcutler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt most directly with Yvonne Dejongh
May 16, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

Service was spot on. Alyssa at the service desk was attentive and polite. I spent a couple of hours in a very comfortable waiting room and took advantage of a well stocke More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
May 16, 2025 -

Ira Subaru responded

Hi Ron, we're happy to hear you had such a positive experience with Alyssa! Feel free to reach out to us if you need anything. Have a wonderful day.

May 12, 2025

Everyone was very pleasant and helpful. I highly recommend IRA Subaru. This is the third car I have purchased from IRA Subaru.. More

by jhw01907
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Can't say enough about Mario and how well he managed my service case. Personable, professional, clear communicator. I felt in good hands. More

by regardez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Lopez
May 15, 2025 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2025

I have been very pleased with sales staff and service staff. I was recently in for a 6month service where I met Zack. He was great and took time to “straighten out” a problem I had with my radio. Great More

by Cheztache
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick, Michaela, zack
May 12, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

...
4
...