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Ira Subaru

Danvers, MA

4.7
614 Reviews

97 Andover Street

Danvers, MA

01923

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Showing 614 reviews

January 17, 2018

12000 mile service Great service , friendly employees ,fast turn over Comfortable waiting room Discounted price ! Would highly recommend Ira Subaru service departme More

by Kareng113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Figueroa, Emilio Rodriguez
January 16, 2018

I was assured that my car was leaking fluid I had the dealer investigate a possible leak which was not easily discernable by checking fluid levels under the hood. There had been a large fluid st More

by Rockport Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ilana
January 16, 2018

Service update and oil change Excellent and prompt service. Let me know exactly what was going to happen and how long it would take, as well as how much it would cost. I was dis More

by Marmie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name.
January 15, 2018

Excellent service Found the best deal for the Outback we wanted here. Purchase was simple and easy, financed there. Will be back when we need another car! More

by Old Shark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Silva
January 08, 2018

Helpful with an acute issue and flexible Dave was thoughtful. I complained of the car vibrating which he said was due to snow in rims. Then got me in right away with my need for an oil change More

by Laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave-in service on Friday, January 5 at about 3 pm.
January 06, 2018

exceptional William was so helpful I was so worried with the pending storm and my car repairs, William and everyone at Ira Subaru were so helpful in fact i bought a new car that day bec More

by Spannese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William
January 02, 2018

Worst experience of my life I was given an appointment to have some service done to my car i was told they had all the parts brought the car in at 8:30 am had to get a ride to do More

by Deb033
Recommend Dealer
No
Employees Worked With
I don’t remember his name
December 30, 2017

Replace headlight I had a headlight that burned out which has happened several times with this car. Yvonne identified an extended warranty on my model for headlight bul More

by roneil46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne
December 27, 2017

Frustrating My tpms warning light came on. Being a nervous driver, I called and asked for an appointment. Was told no appointment necessary to check this. Just d More

by Frustrated
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know. No one who could help me.
December 27, 2017

Service after Christmas 2 days after Christmas went to my dealer for an issue re starting the car. Fixed before stated wait time and resolved a second issue as well. More

by Gooie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will
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