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Ira Subaru
Danvers, MA
952 Reviews
Welcome to Ira Subaru of Danver's, where excellence meets the road! As the General Manager, it is my pleasure to introduce you to our dealership and the unparalleled experience we offer to every customer who walks through our doors.
At Ira Subaru of Danver's, we understand that buying a car is not just about finding a mode of transportation; it's about finding a vehicle that fits your lifestyle, meets your needs, and exceeds your expectations. Whether you're in search of a reliable sedan for your daily commute, a spacious SUV for your growing family, or a rugged crossover for your outdoor adventures, we have a wide selection of Subaru vehicles designed to tackle any journey with confidence and style.
What sets us apart at Ira Subaru is our commitment to customer satisfaction. From the moment you step onto our lot, our team of dedicated professionals is here to guide you through every step of the car buying process. We take the time to understand your unique preferences and requirements, ensuring that you find the perfect vehicle that aligns with your budget and lifestyle.
Our knowledgeable sales staff is here to answer any questions you may have about our vehicles, features, and financing options, making your car buying experience stress-free and enjoyable. We believe in transparency and honesty, providing you with all the information you need to make an informed decision that you can feel confident about.
But our commitment to our customers doesn't end when you drive off the lot in your new Subaru. Our state-of-the-art service center is staffed with factory-trained technicians who are equipped with the latest tools and technology to keep your vehicle running smoothly for years to come. Whether you need routine maintenance, repairs, or genuine Subaru parts and accessories, you can trust our service team to provide you with top-quality care and exceptional service every time.
At Ira Subaru of Danvers, we are more than just a dealership; we are a family. We take pride in building long-lasting relationships with our customers, earning their trust and loyalty through our dedication to excellence and unwavering commitment to customer satisfaction.
Thank you for considering Ira Subaru for your automotive needs. We look forward to welcoming you to our dealership and helping you find the Subaru of your dreams. Experience the difference today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 952 reviews
September 28, 2017
Clear and upfront. No games. Excellent customer service. Ilana Snyderman was our Service Rep. She is wonderful. Friendly, classy, and totally a gem. A consummate professional. She was immediately on top of t Ilana Snyderman was our Service Rep. She is wonderful. Friendly, classy, and totally a gem. A consummate professional. She was immediately on top of the service job. Kept in touch. Was so patient and friendly with the whole service process. Knowledgeable, and with clear explanations. Completely aware of our car's issues. It was an absolute pleasure to work with Ilana. We give her our highest praise. She is a wonderful representative for Subaru Danvers. More
by SubieBaby
Employees Worked With
Ilana Snyderman
September 27, 2017
Service visit Had routine service of oil change, tire rotation and inspection sticker. Check in was quick, work completed quickly while I worked in the lounge. Very Had routine service of oil change, tire rotation and inspection sticker. Check in was quick, work completed quickly while I worked in the lounge. Very courteous and the car was even washed. Will continue to use Ira for service. More
by Freestyle2007
Employees Worked With
Will Hernandez
September 26, 2017
Amazing experience Exceptional service in a very fast and efficient manner. They worked very hard and gave me a deal of a lifetime. Recommended for all my friends. Exceptional service in a very fast and efficient manner. They worked very hard and gave me a deal of a lifetime. Recommended for all my friends. More
by vtanaka
Employees Worked With
Ambrose Devaney
September 21, 2017
Service at Ira Subaru I took my 2017 Subaru crosstrek for 6000 mile scheduled service . William was professional and provided good customer service . Nice waiting area with I took my 2017 Subaru crosstrek for 6000 mile scheduled service . William was professional and provided good customer service . Nice waiting area with good selection of teas and good wifi More
by Coloradokiter
Employees Worked With
William
September 20, 2017
Relaxed and comprehensive. Very happy We went in after long day at work. Tired and hungry we wanted to make a deal and thanks to gene we were able too. He was very relaxed and quiet witch We went in after long day at work. Tired and hungry we wanted to make a deal and thanks to gene we were able too. He was very relaxed and quiet witch i liked not the usual salesmen fast talk. He suggested we test drive couple models which helped make decision easy for us. Definitely buy from ira subaru and gene again. More
by Subaru
Employees Worked With
Gene D'Alessandro
September 19, 2017
Die waiting There is a disconnect between what the service folks know about the length of the service and what actually happens. Those doing the service take a v There is a disconnect between what the service folks know about the length of the service and what actually happens. Those doing the service take a very long time to complete an uncomplicated general service of checking fluids, oil change, tire rotation and balance. I was told it should be one and one half hours but it was two and one half before my car was finished or returned to me. I have no idea if everything was done as I was not given a copy of the service and not charged for it as I made it clear that I had lost patience and was ready to get an Uber and go home and return the next day to retrieve my car. I plan to have my car serviced elsewhere in the future. This is not my first experience with this dealer dragging out work well beyond the initial estimate. I have to wait as I live some distance and the dealer does not have loaner vehicles nor offer shuttle service to my town. More
by Not Happy With Ira Service
Employees Worked With
Do not know. He has no control over how the service is done nor how long it takes
September 17, 2017
Oil change, tire rotation and point inspection The waiting area is comfortable and clean. There is a vending machine, toys for kids, Wi-Fi access, 3 small cubical type areas, if you want to work on The waiting area is comfortable and clean. There is a vending machine, toys for kids, Wi-Fi access, 3 small cubical type areas, if you want to work on your laptop and a TV. The staff are very nice and helpful. More
by Mickey
Employees Worked With
I forgot his name, but he was very kind.
September 16, 2017
45,000 mile service Hana was extremely helpful, attentive, and courteous. I can't say enough about her.i would ask for her assistance all the time I arrive for service. Hana was extremely helpful, attentive, and courteous. I can't say enough about her.i would ask for her assistance all the time I arrive for service. More
by Lucky4
Employees Worked With
Ed Cooperstein
September 09, 2017
Good Service I've been going to Ira Subaru for over 15 years for cars and service. They do both fantastic. They are honest and direct in communication, not hiding I've been going to Ira Subaru for over 15 years for cars and service. They do both fantastic. They are honest and direct in communication, not hiding anything. I recommend them whole hardily. More
by Iluvmyforrester70
Employees Worked With
Will Hernandez
September 09, 2017
Satisfied Very happy with service. It is what I expected and what I've received every time I use your service department. I have absolutely no complaints. Very happy with service. It is what I expected and what I've received every time I use your service department. I have absolutely no complaints. More
by Donc
Employees Worked With
Yvonne Dejoungh in the service department and M . Branco
