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Ira Subaru - Service Center

Danvers, MA

4.8
578 Reviews
Call Service Center (978) 739-8850

578 Reviews of Ira Subaru - Service Center

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June 11, 2025

I went to service my subaru ascent so far they are good good atention friendly quick More

by Maria Amaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Dept
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June 11, 2025

I went to Subaru Service for the 30K tune up and once again it was a nice experience and not even that expensive. Nadge and Matthew were the tech support professionals and they were awesome. Sammy is th More

by Kurt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nadge, Matthew- 5 stars
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June 09, 2025

Great response from Mario my service rep. Knowlegable, pleasant and constantly in communication when necessary. Pleasant all around experience More

by Gr8subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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June 06, 2025

Very courteous and quick. . they also washed my car That was a plus!!! Will continue to vring my car back for service even though its not convenient but worth it! :) More

by shersew1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2025

Ira Subaru employees are always friendly and informative some of them know me by name which is a plus not every place can do that More

by jillsirignano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
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Jun 08, 2025 -

Ira Subaru responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 04, 2025

Over the past few years, Miss Nadege Parker has been a phenomenal Service Advisor. She always listens closely to my concerns and wishes. Please keep her close in your thoughts for retaining. I am moving t More

by elison.talabong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
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Jun 06, 2025 -

Ira Subaru responded

Hello, we're happy you found our staff Nadege to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2025

Service today was excellent. I really like the waiting area and private area where I can do work while waiting. The dealership has a great mechanic shop where work got done quick More

by Davidlbar
Recommend Dealer
Yes
Employees Worked With
Service person
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Jun 06, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2025

Amazing service personnel, always feel well treated as a customer here and the service waiting room is top notch! More

by fabreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker
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Jun 05, 2025 -

Ira Subaru responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2025

Great consistent service for every vista. Makes recommendation but does not press for more service than needed. More

by WG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Jun 02, 2025 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! We are always more than happy to assist you if anything else comes up. Take care!

May 30, 2025

Unfortunately I did not purchase my Subaru at IRA Subaru, however I have gotten all my services done at IRA. I travel over 80 miles round trip from my home to do so. Why?because of the great customer service More

by MPK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadege Parker, Alyssa both Service Advisors
Report | Print
Jun 01, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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