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Ira Subaru - Service Center

Danvers, MA

4.8
614 Reviews
Call Service Center (978) 739-8850

614 Reviews of Ira Subaru - Service Center

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July 30, 2025

The technical advisor was excellent. She kept well informed The service took 3 days. The part needed had to ordered. Other than the part delay the overall experience was good More

by ays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Particelli
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July 30, 2025

Service intake was very nice and professional. Waiting there for my car, was also very nice air conditioned, big screen tv, snacks , soft drinks etc. More

by bgondella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre "JP" El Hachem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kat Phommathet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Chaaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 28, 2025

Professional, clean, large waiting area for service dept. Americas Test Kitchen on the TV. Complimentary drinks and snacks. More

by JDFoote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Badge in Service
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Jul 29, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 27, 2025

Eric changed my opinion about IRA Subaru. That you for the excellent service today Eric. I appreciate you! More

by Amiller69.am
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jul 29, 2025 -

Ira Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. We hope you have a great day!

July 26, 2025

Friendly, efficient, helpful staff. Waiting room is large, roomy. Service appointments are readily available and easy to schedule online. More

by janetmackaysmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Shields
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Jul 29, 2025 -

Ira Subaru responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

July 26, 2025

Good customer service and support. Friendly and knowledgeable staff. I appreciate the business approach of not doing unnecessary work to your vehicle. More

by Boer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Jul 29, 2025 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 25, 2025

Ira Subaru is a great dealership that has excellent service managers and technicians. Their waiting area is second to none in customer service; cleanliness; spaciousness for these post pandemic days; w More

by bcways
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco, Yvonne, Chris Sullivan, Manny
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Jul 28, 2025 -

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 24, 2025

Everything was amazing Michaela is the best. Vehicle was worked on by the best there is and everything was perfect HIGHLY RECOMMEND coming here More

by Oscar G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela Driscoll
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Jul 27, 2025 -

Ira Subaru responded

Hi Oscar, thank you so much for your fantastic review! We are thrilled to hear that Michaela and our team provided top-notch service for your vehicle. We truly appreciate your recommendation and look forward to serving you again in the future.

July 24, 2025

Work was done within the time quoted, which is good. However, no car wash on s beautiful sunny day. Bummer. More

by beddiebug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
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July 23, 2025

Service process was clearly explained and quick, during the wait there was a comfy spot to sit and wait and work. Eric was super communicative and efficient. More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jul 25, 2025 -

Ira Subaru responded

Hi Dani, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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