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Ira Subaru - Service Center

Danvers, MA

4.8
553 Reviews
Call Service Center (978) 739-8850

553 Reviews of Ira Subaru - Service Center

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September 19, 2024

Detail oriented service area with people who keep you well informed of progress and any concerns. Very comfortable waiting area - in fact better appointed than that of the luxury car dealer for a previou More

by oneroselin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Aguirre. Nadage Parker
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Sep 21, 2024 -

Ira Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 18, 2024

Excellent service and customer approach in a calm and clean setting. Good explanations of needed services More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
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Sep 21, 2024 -

Ira Subaru responded

Mark, we are so happy to read such a great review about Ira Subaru! We are always more than happy to assist you if anything else comes up. Take care!

September 17, 2024

Great service. Great customer service. Beautiful new location. Very nice people.Shout out to Charlie and Lindsay! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Lambropoulos
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Sep 21, 2024 -

Ira Subaru responded

Hi, thank you for your kind review; we are happy to pass along your comments to Charlie and Lindsay here at Ira Subaru! Please don't hesitate to reach out if there's anything additional we can do for you.

September 17, 2024

Quick, thorough quality services. Thank you so much to the folks at IRA Subaru for your help. More

by fevers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Velasquez, Daniel Hutt, Alison Mitchell, Andrey Vasilyev
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Sep 21, 2024 -

Ira Subaru responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

Great user experience. Yvonne was awesome and very helpful during my service experience. Thank you. More

by pdreiley16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne, Daniel Hutt
Report | Print
Sep 16, 2024 -

Ira Subaru responded

Hi, we're happy to hear you had such a great experience with Yvonne! Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2024

Yvonne- my service advisor was excellent as always -service repairs under warranty too rate as always More

by Landryap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne - 5 stars
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Sep 15, 2024 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Yvonne. We hope you have a great day!

September 13, 2024

Great service, quick, polite and informative. Matthew very attentive. Waiting room clean and stocked with refreshments. More

by Jill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Sep 16, 2024 -

Ira Subaru responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2024

Informative, thorough, trustworthy! Great staff, nice facility. Would recommend to friends and family. Thanks for great service More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela
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Sep 14, 2024 -

Ira Subaru responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 11, 2024

The customer service representative was great. But wish the service was a little bit faster More

by VERNEUSPIERRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Owen's (
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Sep 13, 2024 -

Ira Subaru responded

Thank you for your feedback! We're glad to hear that our customer service representative provided a great experience. We appreciate your patience and will use your input to work on improving our service speed in the future. If there's anything else we can assist you with, please don't hesitate to reach out!

September 11, 2024

Yvonne was the best! ! Didn’t meet anyone else but I’m sure they are just as great! Fantastic experience overall! More

by trippnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Sep 13, 2024 -

Ira Subaru responded

Hi, thanks for your praise and kind comments about Yvonne. Please don't hesitate to reach out to us if there's anything more we can do!

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