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Ira Subaru - Service Center

Danvers, MA

4.8
613 Reviews
Call Service Center (978) 739-8850

613 Reviews of Ira Subaru - Service Center

Sort by
July 19, 2025

Great fast service team, super helpful and never had an issues when I bring my vehicle in More

by Afinley26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 21, 2025 -

Ira Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Subaru. If you have any further questions, please don't hesitate to reach out!

July 19, 2025

Matthew is the best! I unfortunately hot nail in my tire and on a cery busy Saturday hot me out quickly. More

by throwawayparts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Report | Print
Jul 21, 2025 -

Ira Subaru responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Subaru. If you have any further questions, please don't hesitate to reach out!

July 15, 2025

My service advisor, Lindsay, was excellent! I had a lot of work done and her communication was great. Best experience I've had with you so far. More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay in service
Report | Print
Jul 16, 2025 -

Ira Subaru responded

Hi Tina, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. If you have any further questions, please don't hesitate to reach out!

July 15, 2025

Very helpful, informative and respectful. My customer service rep Eric kept me updated about service. More

by Claudias1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jul 17, 2025 -

Ira Subaru responded

Hello, thank you for your kind review; we are happy to pass along your comments to Eric here at Ira Subaru! If you have any further questions, please don't hesitate to reach out!

July 14, 2025

Satisfied with my service and that they cleaned my windows even thought it was not requested or expected More

by doradistefano
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 16, 2025 -

Ira Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

Service is second to none. Professional, clean and efficient. Also, the waiting area is very comfortable More

by prismward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew in service
Report | Print
Jul 13, 2025 -

Ira Subaru responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2025

Very pleasant facility, many amenities, very pleasant staff, quick courteous service.Nice cafe across the lot. More

by Ruthsigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service clerk
Report | Print
Jul 12, 2025 -

Ira Subaru responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2025

Service needs were well explained with a comprehensive video a d the work was promptly done and completed well More

by Joe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario in Service
Report | Print
Jul 11, 2025 -

Ira Subaru responded

Hi Joe, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Subaru. Thank you again, and have a fantastic day!

July 07, 2025

Friendly, professional and organized. Thorough report of vehicle needs. Clean facility with comfortable waiting area. Work completed in timely efficient manner. More

by Tanya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey in Service department was awesome! Wit(?) technician working on car gave a very thorough and clear description of his findings.
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Jul 10, 2025 -

Ira Subaru responded

Hi Tanya, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

July 07, 2025

Service technician was very helpful and polite. I appreciated all of her follow up and communication More

by Wdb.lmk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne
Report | Print
Jul 10, 2025 -

Ira Subaru responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

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