Ira Toyota Saco

My sales rep Wendy Lewis, was amazing, if I had to rate her on her customer service skills, I would give her an A Plus!, she was knowledgeable and if she didn’t have the answer she would find it out for us her on her customer service skills, I would give her an A Plus!, she was knowledgeable and if she didn’t have the answer she would find it out for us, we didn't leave with no unanswered questions. she didn't make us feel rushed as if we had to buy the car, she called me several times after the purchase to see how we like the car, was there any problems, and if we needed anything else, she also find another key for the car and saved it for us to pick up. The other reps that we worked with to finish the paperwork and to finalize the deal where great, and helpfully, explained everything and offered all the warranties to cover our car, this dealership was down to earth, laid back, Also wanted to mention my experience with the service area reps and techs, they where fast and helpfully, my battery died the next day after I brought the car, came right into the service area, they checked the car and put in a new battery with no charge to me, I was in and out. I was pleased with our whole experience and have shared my story with others and will refer them to come to your business to buy a car. More

After a less than pleasurable experience at Maine Mall MOtors, we were treated exceptionally well and both the Prime Honda and Prime Toyota locations. We were going back and forth between an Honda Accord MOtors, we were treated exceptionally well and both the Prime Honda and Prime Toyota locations. We were going back and forth between an Honda Accord and a Toyota Camry. The salespeople we dealt with were great to deal with. Thanks again! More

From the moment me my husband and 4 year old daughter stepped out of the car we were greated by Wendy in which we told her what we were looking for as well as our credit was not the most outstanding. She stepped out of the car we were greated by Wendy in which we told her what we were looking for as well as our credit was not the most outstanding. She never hesitated for a moment instead she welcomed us to come into the dealership and have some coffee and cookies and pointed out the touch tank and play area to my daughter. While my daughter played Wendy asked us some information and got us to test drive a Toyota Corolla and a Honda Civic. We chose the Honda Civic (Love It) in which Matt got us financed at a much lower rate than we had anticipated with all the terms we were comfortable with.This is by far the best dealership that my husband or I have ever purchased a car from and I certainly never thought for one minute I would be writing a review for one. The customer service is outstanding and my entire family was very happy. When your 4 year old tells you she had alot of fun and wants to go back (she was very smitten with Matt)that is super in my book.We plan to get another vehicle within the next two years and we will be going back to Prime. Where else can you get a free manicure and masage while you wait? IRA has done an outstanding job setting the place up so everyone feels at home and it's people like Wendy and Matt with the outstanding customer satisfaction that will keep my family and everyone we refer coming back.Keep up the great job!!!! More

This dealership is the best dealership that I have ever used. Great service and trustworthy! Extremely sensitive to the customer needs. Berto Arroyo and Jesse Freitas are outstanding gentlemen. They are used. Great service and trustworthy! Extremely sensitive to the customer needs. Berto Arroyo and Jesse Freitas are outstanding gentlemen. They are an asset to the dealership!!! The lease program is fabulous. The car is fabulous. Thye took their time explaining everything and answered all of my questions with accuracy and in depth. I would use this dealership again and again. I will recommend this dealership. More

Would just like to say that i had another great Would just like to say that i had another great experience at prime toyota in saco maine.My salesman Berto Arroyo was a very friendly and knowledgab Would just like to say that i had another great experience at prime toyota in saco maine.My salesman Berto Arroyo was a very friendly and knowledgable person to do business with.I was really happy with the fact that they were straight forward with me and gave me their bottom dollar price on the very first phone call.No stress with buying a vehicle at prime.I will definitely recommend my friends and family to share the same experience I have had. Thanks again. More

Buying a new car can be stressful, but in my case it was easy and anxiety free thanks to the friendly and honest service of sales associate Berto Arroyo. I would recommend Prime Toyota and Berto Arroyo to m easy and anxiety free thanks to the friendly and honest service of sales associate Berto Arroyo. I would recommend Prime Toyota and Berto Arroyo to my friends and family without hesitation and I will return to Prime to purchase my next vehicle. More

My Experience with Prime Toyota was an excellent experience and they were very helpful with the short time frame that I had to complete the transaction. Steve Santos went out of his way to make sure experience and they were very helpful with the short time frame that I had to complete the transaction. Steve Santos went out of his way to make sure I understood all aspects of the transaction, followed up post sale and even sent me my check book, which I left in the car I traded when I cleaned it out. More

Everyone at this dealership was awsome, very helpfull and willing to go out of there for you. David was and awsome salesman, he was very knowlegeable about everything and he really too care of us. when we go willing to go out of there for you. David was and awsome salesman, he was very knowlegeable about everything and he really too care of us. when we got the the truck home we noticed thet the tint got messed up when they were detailing the truck and I took the truck back and had an apiointment made for the following week to get it fixed. they really take careof there customers and i would highly recoomend these guys to anyone, they will take very good care of you guaranteed. More

We were very pleased with the over all professionalism and knowledge of the sales staff and dealership support staff. The non "pressure" sales and personal attention was appreciated. Information received and knowledge of the sales staff and dealership support staff. The non "pressure" sales and personal attention was appreciated. Information received was presented in a friendly and very personable manner. Rating of all 5s is most appropriate. More