
Ira Toyota Saco
Saco, ME
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Stephen Santos was professional, personable, and extremely helpful in the selection and purchase of my car. I had limited time and we were able to secure the deal without the 'tricks of the trade.' extremely helpful in the selection and purchase of my car. I had limited time and we were able to secure the deal without the 'tricks of the trade.' He was instrumental in getting the right loan and kept my needs in mind. More
This was our 3rd car purchase at Prime Toyota and with Branden Hersey has our sale person. We found the entire staff to be very welcoming and friendly. Buying a car is normal a very stressful situation. Branden Hersey has our sale person. We found the entire staff to be very welcoming and friendly. Buying a car is normal a very stressful situation. This was a very relaxing and happy experience. Even with our 7 year old in tow. We highly recommend Prime Toyota in Saco and look forward to our next car purchase. Sincerly Dave and Lisa Vadnais More
Where do I begin? I can not say enough about the experience I had with Prime Toyota, Chris and Mike. Chris was very patient with us. I was not really sure which vehicle I wanted to buy. We were a experience I had with Prime Toyota, Chris and Mike. Chris was very patient with us. I was not really sure which vehicle I wanted to buy. We were at this dealership alot looking at different vehicles. What I appreciated the most was that Chris showed us a the vehicles (even when we showed up close to closing time) but never pushed any of them on us. Once we had made up our minds to buy the FJ (which I love) the process was quick and smooth. Thank you Mike for being so understanding and letting us take a night to process the maintenance agreements (which are phenomenal)even though we also kept you there after hours on a Friday night. The service we received from Chris and the communication was amazing. Right down to the FJ Cruiser key chain. Thanks Chris & Mike. More
This is the third car I've bought from Prime and I will continue to seek out vehicles through this dealership in the future. I dealt firsthand with Berto Arroyo, Rob Arey, and Joe Flammia, who met and exce continue to seek out vehicles through this dealership in the future. I dealt firsthand with Berto Arroyo, Rob Arey, and Joe Flammia, who met and exceeded my expectations in helping get me the car I wanted. Once the car I wanted arrived at the dealership, Berto was proactive in getting the sales process going (not in a pushy way, just one without BS) and in a short time, I was handed the keys to my new vehicle. Berto is a great guy who won't give you the runaround that so many salesman do, everything is straight forward and to the point. I wish more people would follow his sales approach... who needs someone that puts on an act to gain your trust? Berto is the real deal and that is what makes him so valuable to this company. Same goes for Joe and Rob... thanks guys, the car is awesome. Way better than I though it would be... More
Overall this was the best car dealership that i have gone to in southern maine and the service and total commitment to the customer was excellent. Berto was my customer service provider and he went beyond t to in southern maine and the service and total commitment to the customer was excellent. Berto was my customer service provider and he went beyond the call of duty. The Toyota Rav4 was my purchase and Berto made sure that as a first time customer i would be garanteed a superb automobile. More
Very friendly and helpful staff. They were very eager and worked hard to give me what I think was the best deal on the truck that I bought. Also like the fact that if I get my truck serviced there they and worked hard to give me what I think was the best deal on the truck that I bought. Also like the fact that if I get my truck serviced there they will extend the factory warranty free of charge. More
Best New Car Buying Experience ever. Jim Crocker was informative, helpful, experienced, and patient. Knows his product line and tries to match a customer's needs to what is most appropriate to a budgeta informative, helpful, experienced, and patient. Knows his product line and tries to match a customer's needs to what is most appropriate to a budgetary range. At no time did my wife and I experience any pressure to make a purchace. More
My name is Erin. I had the best experience when I went to Prime Toyota. I'm a very picky person with my trucks. Berto Arroyo helped me through every step that needed to be done. He took the time to explain e Prime Toyota. I'm a very picky person with my trucks. Berto Arroyo helped me through every step that needed to be done. He took the time to explain everything about the truck and all the extras that come with it. He was also very kind and generous to my three sons. I felt like I was a family member. Every person in that building said hello with a smile on their face. I ended up getting a 08 Chevy Tahoe that absolutely love. I will never go anywhere else to buy a vehicle. I thank you all at Prim Toyota for all your help. A special thanks to Berto Arroyo. More
I was very pleased with the dealership overall. I chose to buy my car with them because I did not feel pressured to purchase and they had a wide variety of cars. I received excellent customer service from to buy my car with them because I did not feel pressured to purchase and they had a wide variety of cars. I received excellent customer service from Berto and alway recommend him and the dealership to my friends as I continue to receive excellent service when I get my car maintenanced. Always friendly and always professional. More
The initial sales contact was very good enven though I was just browsing. The communication before and after the sale was excellent. the car was used and appeared to be in new condition. Good job be the was just browsing. The communication before and after the sale was excellent. the car was used and appeared to be in new condition. Good job be the maintenance dept. The finance feather with explanations was very good. More