
Ira Toyota Saco
Saco, ME
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I first went to Berlin city who seemed to have 4 siennas but did not and up-charged 2k above msrp and it was evidently a 6 month wait for a sienna. I then called 2 other dealers and it seemed like siennas but did not and up-charged 2k above msrp and it was evidently a 6 month wait for a sienna. I then called 2 other dealers and it seemed like siennas were not accessible. A mutual friend of Berto told me to call him. I was doubtful and disappointed but called Berto who told me they had a fully loaded platinum sienna at msrp available. I was sold. The vehicle is like a space shuttle. I am a lifer… no upcharge and I got the van of my life. I know minivans are not for everyone but if you are like me…you appreciate the value and space and comfort and safety and efficiency of the minivan. (35 mpg) Thank Berto…the stars aligned. Good things happen to good people at IRA Saco. More
I’ve been a loyal IRA Toyota Saco customer for more than 15 years, and have never been disappointed! Last weekend I leased a new Tacoma, and Berto my sales advisor went above and beyond to land me a great 15 years, and have never been disappointed! Last weekend I leased a new Tacoma, and Berto my sales advisor went above and beyond to land me a great deal. Could not be happier. Very much appreciate the attention I was given and I love the truck! Well done Berto and IRA! More
Berto is the best! !! Working with him is always an absolute pleasure. He is an amazing salesman with a beautiful soul. Always takes the time to talk with you and will f !! Working with him is always an absolute pleasure. He is an amazing salesman with a beautiful soul. Always takes the time to talk with you and will find what works best for you, no pushing. Such a great personality, funny and always smiling. I have never left there unhappy. God bless you Berto!!! ❤️ Love everyone at Ira Toyota! More
Berto is amazing and goes the extra mile to make sure the customer gets exactly what they want vs. trying to push a car on to them to just make a sale. He's diligent, communicative, and takes the time to re customer gets exactly what they want vs. trying to push a car on to them to just make a sale. He's diligent, communicative, and takes the time to really get to know his customers as clients and as people. He is fair, honest, and an all around great person. Our entire family will only work with Berto. I went in with one car in mind, but after listening to me about what I was REALLY looking for and the budget I had to work with, I walked away with a car that I only ever dreamed I could have--and it is WAY better than the one I originally went in there for. Berto is AMAZING!! More
Worked with Berto, he was very friendly and diligent. If you are clear on what you are looking for and the budget you have set, he will work with you and not against. I was able to leave content and happ If you are clear on what you are looking for and the budget you have set, he will work with you and not against. I was able to leave content and happy to make new memories with my vehicle. More
Burto , Michael and the staff at IRA you made my purchase so easy . Told you what I wanted in my truck you went above and beyond love my tundra so easy . Told you what I wanted in my truck you went above and beyond love my tundra More
Just walked out on Tuesday with a new car, a big thank you to Berto Arroyo he was very nice and helpful, he wasn't giving up and he stuck to his word and got me what I wanted I'm so happy and thankful I w you to Berto Arroyo he was very nice and helpful, he wasn't giving up and he stuck to his word and got me what I wanted I'm so happy and thankful I went to IRA toyota saco. I got one of the best guys to help me with getting my car I needed and wanted for my family and I. More
Awesome dealership, great staff and the most excellent customer service from Berto Arroyo! Berto went above and beyond to make sure I was satisfied with my purchase. He worked diligently and kept me in th customer service from Berto Arroyo! Berto went above and beyond to make sure I was satisfied with my purchase. He worked diligently and kept me in the loop from beginning to end. I have never had an experience like this and I will refer all my friends and family to Toyota Ira in Saco ME. More
This is my 3rd lease with Berto Arroyo, he has been absolutely terrific. He is always super supportive and made sure everything went smoothly. Best Salesperson ever!! absolutely terrific. He is always super supportive and made sure everything went smoothly. Best Salesperson ever!! More
The 4Runner I was interested in had not been through their shop. In order to put a deposit on it to reserve it, I had to go to the dealership, which was a 2.5 hour car ride away. So I traveled down and their shop. In order to put a deposit on it to reserve it, I had to go to the dealership, which was a 2.5 hour car ride away. So I traveled down and test drove it. The steering wheel was out of alignment, the brakes shuddered at high speeds, and the car smelled strongly of paint thinner. Not knowing much about that, other than observation, I put the deposit on it and drove home. The salesman said that I had locked in the price, no matter the repairs needed. I had taken video of the undercarriage, and sure enough, clear liquid was dripping down. What else was wrong with it? I’m guessing there was an unreported accident. What kind of dealership allows a customer to test drive a vehicle with such problems as alignment and a fuel leak? More