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Ira Toyota Saco

Saco, ME

4.5
2,243 Reviews

783 Portland Rd

Saco, ME

04072

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Showing 2,243 reviews

June 14, 2022

Everyone was very friendly and welcoming. The process was very simple and swift. As a new car owner I recommend this place to others! More

by Sugarsv21
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Jun 15, 2022 -

Ira Toyota Saco responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 01, 2022

Made an appointment for an oil change and tire rotation. Had to wait a little but no big deal. I was recommended to get another service and I declined. I was not pressured but the advisor explained the serv More

by Nik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 01, 2022 -

Ira Toyota Saco responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

May 31, 2022

Very disappointed in service department Amy service rep was great. service manager was good. mechanic STEVE very rude very arrogant and abused my vehicle with me in the car. If you decide to go to Ira Sac More

by Tundra207
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic Steve zero, Scott MacDonald
Jun 01, 2022 -

Ira Toyota Saco responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations.

May 31, 2022

Quality, on time. No waiting let me know everything that was going on with my car. Rstimate of time and price accurate and everyone was friendly and helpful. More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Dunn
Jun 01, 2022 -

Ira Toyota Saco responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

May 29, 2022

Berto was my salesman. He made the experience a delightful one from beginning to end. He answered every question I had, he was already a step ahead of me at every turn maki More

by Amy M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berto Arroyo
Jun 01, 2022 -

Ira Toyota Saco responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

May 27, 2022

Have 1700top of the line extended warranty. .car only has 5000 miles since purchase from them 2 years ago.. according to them it needs 3000 in work ...none covered.! More

by Iraceanthony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Uknown gal
Jun 03, 2022 -

Ira Toyota Saco responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at 207-571-3805. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Dennis Steeves General Manager

May 26, 2022

Service dept is aces; sales dept is in need of repair as they advertise the desire to purchase your current auto but do not follow up or reply to voice mail messages. More

by susan.libby5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Sugars
May 27, 2022 -

Ira Toyota Saco responded

Thank you for bringing this to my attention. I apologize for the lack of response from our dealership. I would like an opportunity to fix this and to earn your business, please contact me at jbruni@iratoyotasaco.com. I look forward to speaking with you. Joe Bruni General Sales Manager

May 25, 2022

Christina was very professional, provided information of necessary repairs and acted promptly to get parts ordered & notified me when work was completed. Grateful to such a helpful personable manager for More

by Meg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Sugars
May 26, 2022 -

Ira Toyota Saco responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 25, 2022

Great service. Very friendly staff and comprehensive care. Would highly recommend. Will service my vehicle here again. More

by saracrall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
May 26, 2022 -

Ira Toyota Saco responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 25, 2022

He was very warm and welcoming. It was nice to have a person with lots of patience and guidance, especially as someone that does not know anything about the car process which made m More

by bballluver28
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Sugars, Berto Arroyo
May 26, 2022 -

Ira Toyota Saco responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

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