Ira Toyota of Danvers

That’s really upsetting—especially when it messes with something as important as a medical appointment. That’s really frustrating… you try to plan your day, and in the end, you lose your entire afternoo something as important as a medical appointment. That’s really frustrating… you try to plan your day, and in the end, you lose your entire afternoon, they lady order an Lyft and still miss your medical appointment. It’s so disrespectful when they don’t give accurate information or consider your time. More

GREAT FEEDBACK SURVEY STAFF MANAGEMENT is exceptional. I wouldn't have experienced professionnalism better IRA. exceptional. I wouldn't have experienced professionnalism better IRA. More

Jack Motzi was a fantastic salesman. We walked in without an appointment after having an aggressive Sales experience next door and it was like a breath of fresh air. He treated us like w We walked in without an appointment after having an aggressive Sales experience next door and it was like a breath of fresh air. He treated us like we were family & friends, giving us his honest opinion, helping us weigh our options, and helped us land on a confident long-term decision in a CPO vehicle. I'll be recommending him if anyone I know is in the market for a Toyota or even a Subaru since they can work out inventory trades with the Ira Subaru next door. More

From arrival through to departure the service is always great! I appreciate the additional communication methods that occurred during my appointment that included a video of my vehicle inspection and a rep great! I appreciate the additional communication methods that occurred during my appointment that included a video of my vehicle inspection and a report on all items inspected (this was new from my last visit). My only complaint is the 3- hour wait. It’s an oil/filter change w/tire rotation… with an 8:20am appointment time, so it’s not like they were backup with previous appointments. I’m not positive but I think they may have washed my car for me because it seemed a little bit cleaner?? If yes, then I’d like to say thanks!! When leaving, I noticed my tire pressure light was on, so immediately I went back inside to inquire why - they immediately took it back in, addressed the issue and I was outta there 10 min later. Overall, from setting up appointment, checking in, wait time, quality of service and request fulfillment. Best part of all… I had a $9.99 coupon so my total was $10.56!!! So heck yeah!! I was happy!!! I give them a 4.5 STARS ⭐️ rating! More

Rick Harper was very efficient and I appreciated his help. Word word word word word help. Word word word word word More

Great service! Friendly atmosphere. I've been leasing vehicles from here for over 9 years now. The salesmen there are great too especially Jason Dick who's customer Friendly atmosphere. I've been leasing vehicles from here for over 9 years now. The salesmen there are great too especially Jason Dick who's customer service,honesty and expertise is outstanding. More

Alexander has always excelled in servicing my vehicle needs. I am very grateful for his respect and attention! needs. I am very grateful for his respect and attention! More

Great customer service very helpful clean know the business very well the deal was okay with me business very well the deal was okay with me More

I again experienced a Clean environment, friendly, knowledgeable, helpful along with timely done right service. knowledgeable, helpful along with timely done right service. More

Minor service today required four hours waiting time and this was a scheduled appointment. I thought 2 hours max when I drove in. I will try to have my cars serviced elsewhere in the future. this was a scheduled appointment. I thought 2 hours max when I drove in. I will try to have my cars serviced elsewhere in the future. More