Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.0
775 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

Directions

Filter Reviews By Type

Showing 775 reviews

September 23, 2023

Wonderful service,Iraida-Ida she is truly the best. she is so nice and i really appreciatte her help.she is a gem for this place . More

by Xhuliobleta
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ida Lifo
Report | Print
Helpful
September 22, 2023

2 hours for a oil change is a bit much. Not well run at all More

by Djasonx74
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
Report | Print
Helpful
September 22, 2023

Have been pleased with the service here but today I’m not so sure. Tech recommended tire balance and alignment which was done last month when I bought new tires. Also recommended new engine and cabin filters More

by Northend50
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran in service is great to work with
Report | Print
Helpful
September 22, 2023

Curran the service representative was awesome outstanding. He explained everything that needed to be done. Ordered a tire for me as well and it is being replaced tomorrow. I didn’t feel like w More

by barbaraprevite5
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran paolucci
Report | Print
Helpful
September 22, 2023

Ira is a very clean and well run business providing a great and convenient alternative for repair work and vehicle maintenance The employees are very friendly and keep you well informed about the work th More

by Tnt118
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpenhorn Patel
Report | Print
Helpful
September 20, 2023

I’ve done my service with my Toyota vehicles at IRA for years. They still provide great service but I would recommend you drop off. My last oil change and alignment took 4 hours and I made the mistake of w More

by Dakin11
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Sep 23, 2023 -

Ira Toyota of Danvers responded

Your kind words are much appreciated and we are very grateful for your patronage. We value your business and look forward to the pleasure of serving you again in the future!

Helpful
September 19, 2023

Willmi Espinal was a fantastic representation of toyota’s professionalism and expertise in the auto industry. I truly appreciate his help and appreciate the generous ability to get a Lyft ride home and back More

by gmauceri45
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willmi Espinal
Report | Print
Sep 23, 2023 -

Ira Toyota of Danvers responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Willmi went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

Helpful
September 18, 2023

Everything was perfect! I was kept abreast of all that was needed for my vehicle More

by ruthgoutal
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Sep 21, 2023 -

Ira Toyota of Danvers responded

We are delighted to hear that everything was perfect and that you were well-informed about what was needed for your vehicle. We appreciate your business! We look forward to the opportunity to assist you in the future.

Helpful
September 18, 2023

They are always pleasant and accommodating. The location is easy to get to and they are able to get my truck back same day. More

by Rtanner8
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Sep 22, 2023 -

Ira Toyota of Danvers responded

Our top priority is to ensure your satisfaction and we are pleased to hear that our Ira Toyota of Danvers service team went beyond your expectations and was able to get you back on the road the same day! We appreciate your business and thank you for your Five Stars!

Helpful
September 16, 2023

Excellent service from drop off to pick up The service advisor communication was excellent Parts came in ALOT faster than expected my vehicle was finished sooner than quoted More

by ANGLEGAULT
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpec service advisor
Report | Print
Sep 22, 2023 -

Ira Toyota of Danvers responded

It's truly wonderful to hear that you had an amazing experience with Ira Toyota of Danvers and that the service advisor provided awesome assistance. Thank you for sharing your glowing review!

Helpful
1
2
...
78