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Ira Toyota of Danvers

Danvers, MA

4.4
1,326 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,327 reviews

July 23, 2024

IRA does a great job. I've been satisfied with the communication and work, but concerned about the time it takes to execute. They try to help with options for local tran More

by reenep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
July 23, 2024

Service was slow and the gentleman coordinating my account was rude and uncommunicative. He left out valuable timing information that caused a good deal of stress. More

by billtupper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
July 23, 2024

Everything was excellent except that I couldn’t get a sticker for my car because of a computer problem More

by christinag49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
July 23, 2024

Great people work here. I usually have no issues, but it took them close to 4 hours to change a tire (something that should take 1 hr tops). I had an appointment at 6:20A an More

by Kary R.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
July 22, 2024

Top notch service. I feel important. like being able to wait there for my vehicle. More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 22, 2024

Service was excellent and price of vehicle was average. Your staff was extremely helpful. Aiman my sales specialist was outstanding to work with. First class man. More

by brianmcguerty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiman Varoqua
July 20, 2024

Very smooth and professional experience. All my questions were answered on a timely manner and exceeded my expectations More

by bpeicott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Olivio
Jul 22, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2024

Diagnosed and corrected my issues. Was very good at processing my service contract to pay for most of the repairs. More

by shop3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Chase
Jul 20, 2024 -

Ira Toyota of Danvers responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 19, 2024

very professional and supportive of my needs. took time to speak with my son regarding work recommended and did not put pressure on when declined one of 3 services recommenced!! highly recomme More

by irenebourgeois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Jul 20, 2024 -

Ira Toyota of Danvers responded

Hi, we're happy to hear you had such a positive experience with Rick! We hope to be of service to you again in the future. Best wishes, Ira Toyota of Danvers

July 19, 2024

The Ira dealership in Danvers, MA is always clean and the personnel is very attentive. More

by aegomez03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Chase
Jul 20, 2024 -

Ira Toyota of Danvers responded

Hi, thank you so much for your positive comments about Ira Toyota of Danvers! Feel free to reach out to us if you need anything. Have a wonderful day.

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