Ira Toyota of Danvers

When I asked, I was told repeatedly my new car was exactly the same as my prior one, except brand new. I believed the salesman, but that was not true. My prior lease was an LE and my new lease is an exactly the same as my prior one, except brand new. I believed the salesman, but that was not true. My prior lease was an LE and my new lease is an L. Many conveniences are lacking in my new lease. They will make a lot of money reselling my 2023 Corolla Cross with very low mileage, while I am paying more each month for less conveniences, simply because I believed and trusted my salesman wouldn't lie to me. Never again. I know, I should have seen the car prior to signing. But I was naive and believed a salesman. I have leased from Toyota for decades and never had this experience before. Hence, my belief in the salesman was justified, I felt. No longer do I feel this way. Every other aspect of my experience on 1/31/26 was good. More

East drop off, easy pick up, and great communication while service was being done. It’s nice to be able to drop overnight and not wait with the vehicle. while service was being done. It’s nice to be able to drop overnight and not wait with the vehicle. More

Work was done on time as promised. Tom the service coordinator was always available and stayed in contact as the work was being done. Tom the service coordinator was always available and stayed in contact as the work was being done. More

This dealership tried to fabricate more serious issues in my car instead of oil changr my car instead of oil changr More

Friendly,Knowledgeable Dependable, waiting room comfortable,, Pleasant atmosphere availability of internet On time no problems after service. comfortable,, Pleasant atmosphere availability of internet On time no problems after service. More

The whole staff was very helpful was professionally handled. Everything was done on time very quickly. Every single question was the answer in professional matter. handled. Everything was done on time very quickly. Every single question was the answer in professional matter. More

Great service took me on time had my car ready on time took care of all my concerns took care of all my concerns More

Great Communication. Amazing team and very helpful. Excited to get my pickup my car next week! Amazing team and very helpful. Excited to get my pickup my car next week! More

Well organized, plenty of staff,very knowledgeable, plenty of amenities, very cognizant of customer's time plenty of amenities, very cognizant of customer's time More

The best dealership experience by far. I tried other Toyotas – Braintree, Falmouth, and Norwood. However, I drove a new car from Ira of Denver. Transcation was great, and the trade-in was I tried other Toyotas – Braintree, Falmouth, and Norwood. However, I drove a new car from Ira of Denver. Transcation was great, and the trade-in was smooth. Highly recommended for friends and relatives! More