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Ira Toyota of Danvers

Danvers, MA

4.4
1,838 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,838 reviews

December 07, 2023

I’ve taken my 2015 RAV4 Limited to Ira Toyota. I only have 69000 miles. This was the first time I walked away feeling i was just a number the service guy did not explain the issues that needed fi More

by Cadmsd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sales. Service
Dec 08, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize for any concerns with the visit. The team works to ensure through the multipoint inspection that the customer is fully informed of any recommendations. We appreciate your business and you’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

December 07, 2023

Very efficient system of ligging you in. No waiting around. And there’s specialists right there to discuss any issues. Tires for example. More

by Storrice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpesh Parel
Dec 08, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

The service manager, Rick Harper, was excellent. He is a real asset for Ira Toyota. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Harper
Dec 08, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Rick provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

I have a 2021 Toyota Corolla. I went out yesterday morning and found my right rear tire was completely flat. I called Ira Toyota (which is directly across the street from my resid More

by jaygee56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Simone, David Rojas— Ira Toyota Service Department
Dec 07, 2023 -

Ira Toyota of Danvers responded

It's great to hear that Ira Toyota of Danvers, especially David from the Service Department, provided such prompt and efficient service when you had a flat tire with your 2021 Toyota Corolla. Our immediate assistance and quick tire replacement in a time of crisis must have been a relief. It's always reassuring to have such responsive and accommodating service, especially in unexpected situations. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

The oil, filter change and tire rotation went very well. It started and finished right on time. More

by richard.shruhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 08, 2023 -

Ira Toyota of Danvers responded

That's excellent to hear! Timely and efficient service for routine maintenance like oil changes, filter replacements, and tire rotations can really make a difference in your day. It's fantastic that Ira Toyota of Danvers was able to start and finish the service right on time. Thank you for allowing us to maintain your vehicle.

December 05, 2023

Fantastic service! There was a service adviser called Rick Harper who was amazing to work with . I have only Toyotas and worked with many Toyota dealers in MA, but Ira More

by Dinara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Harper
Dec 06, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a fantastic experience and that Rick provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Purchase and service are top notch. Sales and service reps have always been helpful and courteous. More

by mohanley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fausto Gomez, Sean Leonard
Dec 07, 2023 -

Ira Toyota of Danvers responded

It's fantastic to hear that you've had such positive experiences with both the purchase and service at Bob Howard Toyota. Having helpful and courteous sales and service representatives can make a significant difference in the overall experience. Thank you for your business!

December 05, 2023

The dealer ship was very relaxing with no pressure to purchases a vehicle and very professionals employees to help when you needed to answer questions. More

by Ramonxgs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Martinez
Dec 06, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 04, 2023

Sales person was very accommodating and personable. The wait for business manager was to excessive More

by fredrussell2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
Dec 05, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Always a pleasant place to visit. The people there are very polite and helpful. The waiting areas are spacious and ccomfortable. Linda Fair was especially helpful to me with my tire l More

by scottl4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Fair
Dec 06, 2023 -

Ira Toyota of Danvers responded

It sounds like your experience at Ira Toyota of Danvers has been consistently positive! Having a pleasant environment with polite and helpful people, along with comfortable waiting areas, can enhance the overall experience. Linda's assistance with your tire leak problem and the special help she provided made a difference for you. Thank you for your business!

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