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Ira Toyota of Danvers

Danvers, MA

Overview
Reviews
Vehicles
4.4
1,780 Reviews
Call Dealership (978) 739-8300

99 Andover St

Danvers, MA

01923

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Showing 1,780 reviews

September 28, 2023

Great serves. I just don't know why l didn't get the sticker when should l go back to change my oil. More

by slawekwitt70@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Breen
Report | Print
Sep 29, 2023 -

Ira Toyota of Danvers responded

We're glad to hear that you had a great service experience with us! Regarding the missing oil change sticker, we apologize for any oversight. You can visit us at your convenience to get the sticker or any other service-related information you may need. Our team is here to assist you, and we'll make sure you have all the necessary reminders for your next oil change. Thank you for bringing this to our attention, and we appreciate your business.

September 28, 2023

They were professional, did exactly what they told me. On time, reasonable price. Excellent service all around. More

by Wallyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 03, 2023 -

Ira Toyota of Danvers responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 26, 2023

Pleased with discounts, service, staff and facilities. Most of all I pleased with the car wash More

by Chas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name
Report | Print
Sep 28, 2023 -

Ira Toyota of Danvers responded

We are thrilled to have provided you with a pleasing service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 24, 2023

Excellent customet service. They make that buying a car become in a very easy. experience. More

by anajlezama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Encarcion
Report | Print
Sep 26, 2023 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 23, 2023

They did a great job. Check-in was quick and easy, and they got the work done in the estimated time. In addition, Aidan Fitzgerald, my service rep, suggested I get an insp More

by Janddsegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Fitzgerald
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Sep 26, 2023 -

Ira Toyota of Danvers responded

Thank you for your kind words about Aidan! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 23, 2023

Wonderful service,Iraida-Ida she is truly the best. she is so nice and i really appreciatte her help.she is a gem for this place . More

by Xhuliobleta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ida Lifo
Report | Print
Sep 26, 2023 -

Ira Toyota of Danvers responded

We are thrilled that Iraida provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 22, 2023

2 hours for a oil change is a bit much. Not well run at all More

by Djasonx74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
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Sep 27, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 16, 2023 -

Ira Toyota of Danvers responded

Thank you for your feedback and we apologize that the visit time didn’t meet with your expectation. We’re unable to reference this visit with the information provided and we’re glad to further review the issue. The team strives for a timely experience and we appreciate your patience. You’re welcome to contact the general manager Mark Giovanni at 978-739-3718.

September 22, 2023

Ira is a very clean and well run business providing a great and convenient alternative for repair work and vehicle maintenance The employees are very friendly and keep you well informed about the work th More

by Tnt118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alpenhorn Patel
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Sep 24, 2023 -

Ira Toyota of Danvers responded

Thank you for choosing Toyota of Danvers! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 22, 2023

Have been pleased with the service here but today I’m not so sure. Tech recommended tire balance and alignment which was done last month when I bought new tires. Also recommended new engine and cabin filters More

by Northend50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran in service is great to work with
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September 22, 2023

Curran the service representative was awesome outstanding. He explained everything that needed to be done. Ordered a tire for me as well and it is being replaced tomorrow. I didn’t feel like w More

by barbaraprevite5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curran paolucci
Report | Print
Sep 26, 2023 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Curran provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Sep 26, 2023 -

barbaraprevite5 responded

He was great

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